Administrative Assistant Service

Rosalyn L. Forch

***** ********* **. ***. #*** * Houston, TX 77035

323-***-**** cell * 713-***-**** home

********@*****.***

OBJECTIVE:

Seeking an Administrative Assistant position offering administrative and clerical support to the staff of multiple team members in a professional work environment.

SUMMARY:

Extensive professional administrative support experience working in the financial, legal and publications industries. Administrative, clerical, customer services and computer experience. Computer knowledge using: MS Word, Excel, and PowerPoint. Light accounting skills, Internet research, and keyboarding 35-wpm. Ability to work as a team player. Trustworthy and reliable, approachable, an excellent communicator, willing to meet the needs of others, sound decision maker, solution-oriented, focused and highly self-motivated.

EXPERIENCE:

PM Realty Group / Chevron Corporation Houston, TX (2014 -2015)

Engineering Administrative Coordinator (Temp. Work Contract)

Activated and processed all tenant service request in the Chevron Synergy System for all of their downtown building facilities.

Assigned all service requests to the appropriate Engineer Tech, Contractors, Electricians and Vendors to get the work orders completed.

Called all of the tenants / service requestor(s) to ensure them that their work orders were completed, and to provide excellent customer satisfaction.

Prepared the weekly reports of all active work orders for the Engineers, Contractors and Electricians.

Entered all data into the Synergy system to close all completed service requests from the engineers and contractor stating the amount of time they spent on the repairs.

Wells Fargo Advisors: Corporate Office Beverly Hills, CA (2013 - 2014)

Brokerage Administrative Assistant: (Temp. Work Contract)

Answered and correctly routed all incoming calls on the multi-line phone system.

Greeted and announced all incoming clients and guests for the Financial Advisors.

Processed all specific mail correspondence, invoices, and gifts from clients and company vendors.

Distributed all mail documents and packages to the inter-office mail boxes of all Financial Advisors.

Organized and maintained all Client Files / (filing) for Wealth Management FA teams.

Performed all mass mailing projects to clients and sponsors to invite them to major company events.

Conducted internet researches for the financial advisors.

Made travel arrangements for the financial advisors. Air, ground and hotel accommodations.

Scheduled all appointments, business meetings and events for the Financial Advisors.

Ordered all food catering orders for major business meetings, help with the set-up and clean-up of the conference rooms.

Ordered all Staple Office Supplies and Fed Ex packing materials.

Glaser, Weil, Fink, Jacobs, and Shapiro LLP Century City, CA (2012-2013)

Front Desk Specialist: (Temp. Work Assignment)

Answered and correctly routed all incoming call on a multi-line phone switchboard system.

Greeted and announced all incoming clients and guests for the Partners’ offices.

Scheduled all calendar appointments for all executive level conference rooms.

Entered all clients and guests names into the Visitor Building Security system.

Scheduled all conference room set-ups for Hospitality department to cater all food and drinks for partner luncheons and dinners.

American Media Inc./ Weider Publications New York, NY (2008 – 2012)

Executive Receptionist / Jr. Administrator

Answered and correctly routed all incoming call on a multi-line phone switchboard system

Performed light accounting of executive expense reports, completed data entry bank deposits, and made all bank deposits.

Scheduled all calendar appointments for the executive offices and prepared all business materials for business meetings.

Made domestic air and ground travel arrangements for the Executive Offices and all field staff employees.

Organized and maintained files for company records, publishing documents, and other important mail correspondence.

Education:

University of Houston Houston, TX

CT Bauer College of Business

BA Degree of Business Administration

Mirabeau B. Lamar High School Houston, TX

Vanguard Academics Studies and Pre-Business Education

References:

Available upon request

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