Quality Assurance Information Technology
Resume:
Voice: +1-872-***-**** Location: Evanston, IL
e-mail: acqayz@r.postjobfree.com US Visa Class: L2 (EAD Holder)
Ami Shah
Summary
Over 2 years of work experience in Information Technology space spanning across
software testing and infrastructure validation areas.
1 year of experience specifically performing quality assurance activities whereby primary
responsibilities included test planning, test case creation/execution, defect tracking and
release exit criteria validation.
As a professional objective, I would like to deliver timely quality customer experience by
leveraging my analytical and systematic approach for testing software products.
Technology & Testing Proficiencies
Testing Tools MS Visual Studio Test Manager, MS Web & Load Tests
MS TFS, Jira, Splunk, SolarWinds
Testing Functional Testing, Acceptance Testing, Web & Load Testing, Cross-browser
Methodologies Testing, Regression & Exploratory Testing, Smoke Testing, Agile Testing
Languages Java, Python, Shell, SQL, C++, XML, HTML
Database MS SQL Server 2008
OS/Platforms Windows, Solaris, Linux, Red Hat Hypervisor, VMWare vSphere
Professional Experience
Systems Engineer at Tata Consultancy Ltd., Mumbai, India Jan ‘12 to Mar ‘14
Projects
B2C e-commerce shopping portal for a retail client Aug ‘13 to Mar ’14
Contributed to 8 monthly software releases that garnered high customer satisfaction
o
as a result of thorough testing that fuelled exponential business growth for the client
Identified several critical functional and non-functional defects whose resolution
o
prevented poor user experience and improved the performance of certain business
transactions by more than 5 times
Extended the test suite in Microsoft Test Manager for new client requirements as well
o
as historical technical debt by working closely with the business analysts and
development team members resulting into an increase of 15% in code coverage
Systematic cross-browser testing for tablet browsers facilitated entrance into mobile
o
market that throttled overall user base growth by 400% over a quarter
Performed regression testing for brand new internationalization support and
o
partnered with external vendor for localization testing of 2 additional languages
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High Performance Cluster Management Services Dec ’12 to Jun ‘13
Executed pre-defined processes to provision several nodes that together formed a
o
cluster of 250 nodes, for one of the clients in space research domain
Identified several additions to the validation processes that emerged from the
o
challenges faced with the newly provisioned nodes
Performed cluster health monitoring, job monitoring, preventive maintenance and
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scheduled downtime activities
Deployed customer applications onto the cluster nodes and defined required rules
o
for application to node pool mapping
Interacted with customers and resolved the issues/queries via support tickets and
o
additionally expanded the support knowledgebase for future reuse
Performed root cause analysis and provided recommendations to the application
o
development teams to avoid re-occurrence of an issue class
Linux Data Centre Services Apr ‘12 to Nov ’12
Analysed existing server infrastructure for one of the top insurance firms in India and
o
aligned with next generation requirements so as to contribute to preparing a server
map for the upcoming data centre
Prepared vSphere templates with common base requirements for later provisioning
o
of Solaris, RHEL and Windows servers
Articulated the standard operating procedures for various aspects like package
o
installations, user management, file system creation, OS hardening, etc.
Utilized JumpStart toolset so as to make the process highly repeatable
o
Defined the validation checklists and later executed the same for several servers
o
created by the broader team thereon over time
Incorporated change management requests from the client, as the deployed software
o
enhanced and needed tweaks at OS/packages level
Education
Bachelor of Engineering in Information Technology ‘07 to ‘11
A. D. Institute of Technology, Sardar Patel University, Gujarat, India
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