Customer Service Services
Resume:
Kristina M. Davis
Greer, SC 29651
***********@*****.***
I am interested in helping others. I have my Associates degree in Human Services. I have done my internship at Serenity Place through the Phoenix Center. I really enjoyed working with the clients and watching the transitions they went through.
Education
Greenville Technical College January 2008 - May 2013
Associates in Human Services
Work Experience
Serenity Place May 2013 - July 2013
Internship
•Observed clients, sat in on group therapy.
•Helped in TBS (Therapeutic Behavioral Services).
•Search rooms for contraband, assist in transports and I taught orientation for clients.
Accomplishments
During my time at Serenity Place, I got to experience a lot of things. I have always wanted to work with families or addictions, so being at Serenity Place helped me realize that what I'm doing is what I'm meant to do.
Skills Used
•Active listening, built rapport with the clients, intervention with new clients. Confidentiality of clients.
Gannett June 2007- January 2008
Customer Service
•Taking inbound calls from clients/customers regarding their newspaper
•Setting up new accounts for new clients and customers
•Helping customers with billing issues and payments
Spartan Computer Services April 2005 – April 2006
Receptionist
•Took incoming calls and routed them appropriately
•Setting up new accounts for new clients and customers
•Dispatched technicians to jobs
Skills
•Microsoft office
•Public speaking
•Crisis intervention
•Active listening
Certifications
Notary Public
August 2008 to August 2018
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