Operations Associate

SARA BITEW

**** ****** ******, *** *******, CA **008

CELL-323-***-**** *********@*****.***

EDUCATION

University of California, Riverside

Intended Bachelor of Arts in Business Economics, 2015

Related Coursework: Economics, Finance, Marketing

PROFESSIONAL EXPERIENCE

T-Mobile Corporate May 2014- Present

Operations Associate- Provide high level administrative support such as managing complex calendars, coordinating meetings and scheduling

appointments. Prepare weekly expense reports for district manager regarding profit/ loss margins. Identify areas of opportunity and provide

strategic solutions. Maintain clerical tasks such as keeping accurate records, answering phones and event planning and coordinating catering.

Prioritize and manage multiple projects simultaneously while following through on issues in a timely manner.

Office Team Jan 2014- May 2014

Front Desk Receptionist – Welcome employees, guests, and vendors with a warm and approachable attitude. Work closely with recruiting,

and employees to ensure all visitor experiences are outstanding. Ensure that the front desk is functional, clean, and inviting every day.

Manage the mail system. Distribute incoming letters and packages throughout the day. Prepare outgoing mail by deadline.

UC Riverside June 2011- September 2011

Research Assistant- Summer research assistant to Economics professor. Gathered and collected information while using statistical strategies to

provide insight into the economy.

Business Development Intern June 2009- August 2009

Intern- Assisted in developing programs and strategies while working alongside CEO’s of Fortune 500 companies. Maintained administrative tasks such as typing, copying and filing.

24th Street Early Education Center April 2009 – September 2010

Receptionist –Maintain accurate records and files, distribute mail, fax and copy documents as necessary. Interact with parents to provide

information in response to inquiries about services and to handle and resolve complaints.

LEADERSHIP EXPERIENCE

Abyssinian Student Union – University of California, Riverside Chapter September 2009 – June 2010

President - Develop a strategic plan to advance the chapter’s mission and objectives to promote revenue. Plan, develop, and implement strategies for

generating resources for the chapter. Convene and preside over all general body and committee meetings, which assemble at least twice a month. Submit

regular reports to governing council such as Alumni, Provincial, and Grand Chapter Councils

University of California, Global Brigades September 2009- June 2010

Vice President- Create weekly agendas and schedule meetings. Coordinate student run fundraisers and events.

COMMUNITY INVOLVEMENT

Mending Kids International December 2014- January 2015

Youth Group Volunteer- Traveled to Ethiopia with youth group to volunteer at a local clinic. Assisted medical staff with health education and

promotion to patients and families. Raised money for surgical missions.

African Communities Public Health Coalition April 2014- September 2014

Volunteer- Advocate for promoting an African- centered approach to mental healthcare. Collaborated with different African communities and

leadership to provide training and program services to those seeking help.

Aids Walk – Los Angeles, CA May 2006 - Present

Los Angeles Area Volunteer – Implemented events to better assist participants in Los Angeles, Ca to register for the walk. Handled and deposited over

$1,000 to Aids Walk coordinators.

SKILLS AND INTERESTS

Strong knowledge in Microsoft Office: Word, Excel, PowerPoint, Outlook

Experience with SAP Software

Bilingual in Amharic and Tigrinya

Proficient in MAC and PC operating systems

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