Management Project

Mr. Michael Collins (PMP)

*** ******* **** ****

Gaithersburg, MD 20878

***************@*****.***

240-***-****

Education & Professional Development

BS, Information Systems Management, University of Maryland, College Park, MD, 2009

AA, Accounting and Finance, Frederick Community College, Frederick, MD, 1995

Certifications:

Project Management Professional (PMP) Project Management Institute (2001)

CMMI Program Management

Certified Scrum Master (CSM)

Certified Information Systems Security Professional (CISSP)

Cisco Certified Administrator (CNA)

Microsoft Certified Engineer (MCSE)

Novel Certified Network Engineer (CNE)

Awards & Publications

Chairman Award for Excellence – Z-Tech Corp. 2005

Clearance

HHS Public Trust Clearance - 2004

Candidate Assessment, Motivation, & Compensation

Assessment of Skills & Competencies

Business Development and Strategy Experience within Healthcare Markets

More than 25 years of senior level program and project experience to include business development, capture management, proposal, technical, software development, and operations management for a variety of companies competing in the healthcare space to include Aspen Systems (now Lockheed Martin), Z-Tech (now ICF), IQ Solutions, Circle Solutions, and Dovel Technologies.

At Dovel, he is now serving as the Director of Software Development for the day-to-day management of all business requirements, software development (agile), testing, operations, and T3 support for Grantsolutions.gov. One of the largest grants management systems in the U.S with transactions over $65 Billion dollars annually.

At Circle Solutions, he served as Vice President of Health IT in which he was responsible for all business development, strategy, technical support and operations for the company. During this time, he was in charge of the CMS, NIH NIDDK contract operations as well as the HRSA health Information Exchange contract valued at $12M.

At IQ Solutions, he served as Vice President and was responsible for overall strategy and operations management for the company’s health IT practice. Within 24 months, he built the healthcare Information Systems Division from 4 employees to 80 employees and increased annual department revenues from $200K to $15M. Key wins included:

oSAMHSA health Information Network (SHIN) - $41M value

oDeveloped and won an additional $20M in IT task orders for the SHIN contract over a 24-month period.

oNIAMS - $14M value

oHHS ODPHP contract for the management and design of Healthy People 2000 and healthfinder.gov - $9M value

oCMS Program Integrity Management Reporting System (PIMRS) - $6M value

oCMS CROWD - $4M

At Z-Tech, as Vice President he built the Healthcare Information Systems Division from 0 employees to 80 within 2 years. In this role, he also secured more than $66M in healthcare related business as a prime within a 16-month period. Wins included:

oCMS Part-D Dual Eligible ($8M)

oCMS Healthcare Accounting System (HIGLAS) ($13M)

oCMS Common Working File (CWS) ($8M)

oSuccession Planning ($1M)

oCMS CROWD ($3.2M)

oCMS Medicare Ombudsman System ($4.5M)

oGrew a $500K POC contract into a $28M 5-year contract (CCI-IMS)

Client experience includes HHS (ACF, AHRQ, CMS, HRSA, ONC, SAMHSA) and NIH (NCI, NIAMS, NHLBI, NIDDK, NCATS, NIGMS, NIMH, and NICHD)

Information Technology Experience

Strong background working for companies with business focused in areas claims processing, accounting systems, budget management, grants management, information dissemination, and operations management.

Deep knowledge of data and claims processing as it applies to Medicare and Medicare program (CMS).

Deep knowledge and understanding of a wide variety of software development methodologies to include Agile, Waterfall, Extreme Programming (XP),Rational Unified Process (RUP), Scrum, and Test-Driven Development (TDD).

In his current role as Senior Director of Software Development, he leads a team of 90 software developers which consist of 6 in-house Scrum Teams and 8 off-site contractor teams using Jira Agile Software management platform.

Extensive knowledge of Agile, Iterative, Incremental, ITIL, CMMI, SOX (Sarbanes-Oxley), HIPPA, and BCP (Business Continuity Planning).

More than 20 years of experience with data analytics and business intelligence (SAS, Cognos, Microstrategy)

More that 20 years providing professional services / Consulting to large companies and government agencies (e.g., Oracle, SAP, Baan, i2, PeopleSoft, Siebel, etc.).

Operations Experience

More than 25 years of operations and program management experience.

At Dovel he has experience working with IAAS providers such as AWS for the hosting of GrantSolutions.gov.

At Circle Solutions, Mr. Collins was responsible for the overall operations of the company’s Health IT practice

Previously at Reliance Technologies, he managed a P&L of $50M comprised of the commercial and government Health IT, client services, software development, and data warehousing services lines of business.

As VP, Health IT at IQ Solutions, he was responsible for the project planning and technical oversight of the companies hosting facility and all contracts for information systems, personnel, capital asset management, and other activities supporting the company’s commercial and government lines of business.

At Z-tech, he oversaw the Government Health Systems division comprised of more than 130 professionals. During this time, he managed $42M in government healthcare related projects for CMS Part A, B, and D claims processing programs.

Certified Project Management Institute (PMI) - Project Management Professional (PMP)

Leadership Style

Approachable and collegial. Leadership model is formed around a management by objective model. Provides structure and empowers staff to accomplish tasks on their own. Believes in an open-door policy. Builds team and line manager leadership around an empowerment model that reinforces innovation and “outside the box” thinking within an accountability and responsibility framework

Ideal Culture

Thrives in a collaborative environment where silos don’t exist. Prefers to work within an organization in which its employees share ideas and information with one another. Enjoys working with individuals who hold themselves accountable.

Motivation

Motivated by the opportunity to develop a growth strategy for an organization and execute upon that set strategy in order to propel the company to the next level.

The ideal opportunity will provide an executive leadership role that will have a significant impact on the company and be a member of the executive leadership and decision making team for the firm.

Work History

Dovel Technologies 10/14 to Present

Headquartered in McLean, VA, Dovel Technologies is a privately-held organization providing high-end software and application development to government clients including the Department of Defense, Food and Drug Administration, and the Federal Aviation Administration.

Senior Director and Software Architect, Grantsolutions.gov

Rockville, MD

Leads an HHS contract project team of 80 employees.

Member of the Executive Management Team for the Grantsolutions.gov contract.

Manage 80 requirements, software developers, test teams, tier 3 Support, operations, and database analysts which consist of 6 in-house and 6 off-site contractor teams

Responsible for the cloud based (AWS) operations, software development, and release management for GrantSolutions.gov grants management system. He is also accountable from all data analysis, release planning, testing, prioritization with business stakeholders, risk management and various product release schedules, and timely delivery with high product quality.

Lead the group to identify new opportunities with the customer and provide capture management for new work.

Report to senior executives on weekly basis

Led and mentored the project team through the agile development process with iterative Sprint cycles.

Circle Solutions, Inc. 9/12 to 10/14

Headquartered in McLean, VA, Circle Solutions is an employee-owned professional services firm providing clearinghouse and information center, communication development and design, information technology, outreach and promotion, research and knowledge management, storage and distribution, and conference and event services to government, nonprofit, and commercial clients.

Vice President and CTO, Health IT

McLean, VA

Reported to President. Led a team of 40 employees.

Member of Circle’s Executive Committee, responsible for sustaining, growing, and managing the company.

Participates in all health IT program/project management functions, operations, strategic planning and business development and client services activities.

Lead the group with architect, team leads, Scrum Masters, Business Technical analyst and the developers on stories estimation, Sprint Planning, and daily scrums. Coach and mentor the development team in practicing agile combined with waterfall using JIRA and confluence tracking project status. Practice scrum of Scrums for managing multiple teams.

Plans, coordinates, and supervises all activities related to the design, development, implementation, maintenance, and support of company information systems, operations and meeting planning.

Architect and Manage teams of network engineers and administrators, analysts and application developers, quality assurance specialists, and Help Desk staff.

Oversee evaluation, maintenance, support, and upgrades of existing infrastructure.

Establishes and maintains policies and procedures related to application quality standards and testing to ensure the high quality of all work.

Oversees development and management of Circle’s corporate IT budget.

Monitors and identifies new health IT technologies, techniques, tools, and trends in the IT industry and related sectors and analyzes and recommends suitable technologies for Circle and its clients.

Ensures adequate staffing to provide required services and products and directs the recruitment, hiring, orientation, and training of new staff.

Establish goals for mentoring and professional development of the staff.

Reason for leaving: Company Lost 3 major contracts in a period of 3 months. Left because of lack of billable hours.

Reliance Technologies, Inc. 6/10 to 9/12

Headquartered in Stamford, CT, Reliance Technologies is a privately-held organization providing cloud, IT, and e-commerce solutions to small to midsize businesses as well as fortune 1000 enterprises in North America, Europe, and Asia-Pacific.

Vice President and CTO, Health Programs

Gaithersburg, MD

Reported to President. Led a team of 20 employees

Provided program/project planning and technical oversight for all information systems, personnel, contracts, capital management, and activities for government and commercial customers .

Led, directed, and motivated staff in the commercial and government Health IT, client services, software development, and data warehousing service lines of business in support of $50 million in annual revenue.

Managed customer relationships with HMO/PMO for claims management

Developed and customized formal best practice CMMI Level 3 methodologies and Agile software development techniques.

Participated in trade organizations and inter-agency councils such Healthcare Information and Management Systems Society (HIMSS) and Government Technology Research Alliance (GTRA), serving on committees related to the practice area of healthcare information systems applications and services.

Identified trends in health information technology that could impact the company and customers.

Reason for leaving: President and Owner had severe health issues and decided to sell business.

IQ Solutions, Inc. 04/06 to 06/10

Headquartered in Rockville, MD, IQ Solutions is a privately-held organization providing communications and social marketing, web and mobile strategies, interactive eHealth, creative, IT and data analytics, information center solutions, and program development services to the federal government customers.

Vice President and CTO, Health Information Technology

Rockville, MD

Reported to President. Led a team of 150 employees.

Responsible for corporate strategic project planning and technical oversight of all contracts for information systems, personnel, capital asset management, and other activities supporting the company’s commercial and government lines of business

Provided leadership to over 150 onsite staff in the client services, software development, claims fraud, claims processing, data analysis, and data warehousing service lines of business in support of $40 Million dollars in annual revenue.

Lead the group with architect, team leads, Scrum Masters, Business Technical analyst and the developers on stories estimation, Sprint Planning, and daily scrums. Coach and mentor the development team in practicing agile combined with waterfall using JIRA and confluence tracking project status. Practice scrum of Scrums for managing multiple teams.

Served on the senior management team supporting SAMHSA’s Health Information Network, National Institute of Arthritis and Musculoskeletal and Skin Disease’s clearinghouse contract, ODPHP’s Health Finder, and CMS’ Program Integrity Management Project.

Served as Chief Business and Systems Architect for the development of health data analytics, business intelligence solutions, writing technical and management approaches and plans and generating work breakdown structures, workload and resource estimates, and proposals.

Served in HIMSS and GTRA to increase corporate visibility in the industry and to network with prospective customer and partner points of contacts.

Built from scratch a complete and functional business development team, management group, JAVA/.Net development group, technical environment, processes, and supporting team of over 34 personnel within 7 months.

Completely rebuilt infrastructure and help desk support using existing resources, organizational restructuring and mentoring practices.

Instituted a Project Management Office (PMO) and implemented Earned Value Management, Enterprise Performance Life Cycle Management (EPLC), and the IT Capital Planning and Budget (CPIC) processes in less than 4 months.

Built IQ Solutions IT processes and procedures to a point where IQ Solutions was appraised at CMMI Level 3 in less than 11 months (usually takes over 3 years).

Delivered 8 new lines of business in less than 2 years.

Reason for leaving: Invited to manage a friends company as part owner.

Z-Tech Corporation 03/03 to 04/06

Headquartered in Rockville, MD, Z-Tech was a privately-held organization providing software engineering, web design and development, and scientific computing services to federal health agencies. In 2007, Z-Tech Corporation was acquired by ICF International.

Vice President, Government Health Systems

Rockville, MD

Reported to President. Led a team of 110 employees.

Senior manager and architect of the healthcare systems division. Planned, directed and provided contract oversight for a division consisting of more than 130 Health IT Program/Project Management Consultants, IT Acquisition Specialists, Contract Specialists, Financial and Budget Analysts, Technical Writers, Business Analysts and Planners, Data Management Specialists, ETL Engineers, Network Engineers and Web Designers and Developers.

Developed and implemented a strategy for health IT policy and procurement opportunities.

Monitored and advised on business development and policy opportunities relating to health information technology

Directly managed $42 Million dollars in government healthcare related projects for CMS Part A, Part B, and Part D claims processing programs.

Developed internal processes and procedures for internal contractual management and established a CMMI (Level 2) appraised department standards for the company and clients

Developed new management processes and supporting systems for beneficiary benefits adjudication, Health Informatics, Part-D claims processing, Part-D enrollment, chronic care management, and Medicare fraud detection (contract w/ Aetna, McKesson, Blue Cross/Blue Shield)

Helped deliver eight new government contracts and task based IDIQ opportunities valued at more than $42 million with CMS.

Developed and managed several highly complex contract deliverables valued in the millions of dollars under tight deadlines for Medicare and Medicaid claims processing using, Informatics, JAVA/.Net, Oracle Database, Informatica/Syncsort ETL, Network Systems Development and Business Analysis reengineering personnel and technology.

Marriott International, Inc. 02/00 to 12/02

Headquartered in Bethesda, MD, Marriott International is an American public hospitality company that manages and franchises a broad portfolio of hotels and related lodging facilities. In FY 2013, the company generated nearly $13B in revenue and employed approximately 325,000 associates.

Senior Project Director, eCommerce Solutions, Marriott.com

Bethesda, MD

Reported to Vice President. Led a team of 10 employees.

Provided senior analytical, technical, and leadership for IT Shared Services Marriott’s Marriott.com and Marrweb Internet initiatives.

Managed corporate applications and infrastructure technical standards in the development of new, customer service-related solutions.

Developed strategic operational IT plans and supporting budgets for program and maintenance units

Built strategic and collaborative partnerships with internal customers and external vendors- identify and recommend framework technologies to best support the environment

Determined long term systems’ needs and related hardware and software acquisitions to accomplish the Company’s business objectives

Led and mentored junior team members throughout all phases of multiyear projects.

Led the design and implementation of the first of many data warehouse and business intelligence applications for the company.

Pioneered the development of virtual environments (VMware) on both the mid-range and mainframe systems saving the company over $8 million dollars in license renewals and upgrades annually.

Led the development of the new architecture and deployment of the Marriott.com e-commerce site in support of more than $ 3 billion in annual revenue from room bookings.

United Payor United Providers, Inc. 1996 to 02/00

Headquartered in Rockville MD, United Payor United Providers (UP&UP) of about 500 employees that provided managed-care, health records, drug and claims management and processing services to hospitals, PPO’s and HMO’s nationally.

Senior Director, Information Systems Management

Rockville, MD

Senior manager and architect of the Information Systems Division. Planned, directed and provided management oversight for a division consisting of more than 80 Health IT Business Analysts, Planners, Data Management Specialists, ETL Engineers, Network Engineers and Web Designers and Developers.

Functioned as the architect and development manager for the new claims management, adjudication, and payment software and system.

Senior member of the company’s Mergers and Acquisition Team for the purchase of existing companies to strengthen the product portfolio and national presence. Responsible for the on-site due-diligence of intellectual property, licensing, human capital assessment, asset valuation, and income analysis.

Senior member of the development, branding and IPO of a new company by the name of HealthExtras.

R.R. Donnelly & Sons – Donnelly Enterprise Solutions, Inc. 1993 to 1996

Headquartered in Chicago, Illinois, R.R. Donnelly & Sons - Donnelly Donnelley Enterprise Solutions, Inc. provides integrated information management services to R.R. Donnelly corporate, professional service providers, large law firms, investment banking firms, and accounting firms. It also offers document services, desktop publishing, and imaging services

Director of Project Management

Chicago Il. – New York, NY -Washington, DC (office)

Aspen System, Inc. (acquired by Lockheed Martin Corp.) 1989 to 1982

Formerly Headquartered in Rockville, Aspen Systems was an employee owned company (ESOP) that provided a wide range of scientific and health expertise in four key areas: program management, constituent relationship management, records management, and information technology support. Additionally, the company had a broad range of subject matter expertise in education, energy, environment, health, homeland security, housing and community services, justice and public safety, and legal services.

Manager, Information Systems

Rockville, MD

(end)

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