Customer Service Administrative Assistant

HEATHER R. PAGE

***** ******* **** ********, *****

904-***-**** *******@*****.***

OBJECTIVE

Accomplished professional looking to utilize my business experience and related educational background to advance my career and future growth and development.

WORK EXPERIENCE

BERNIE CLAYTON INSURANCE / ACCUSURE TAX SERVICES CALLAHAN, FLORIDA

Administrative Assistant / CSR September 2012 - Present

• Maintain daily, monthly, and annual bookkeeping needs for multiple companies including but not limited to: payroll, profit and loss reports, balance sheets, and reconciliation reports.

• Create monthly, quarterly, and annual corporate filings and payments to include: sales tax, re-employment tax, workers compensation, tax deposits and corporate income tax.

• Prepare tax files for both personal and business filings.

• Develop personal and commercial insurance quotes and policy documents for both new and existing clients specifically automobile, homeowners, life, and general liability insurance.

• Provide proficient and personal customer service for existing clients as well as prospective clients for tax, insurance, or bookkeeping needs.

• Generate various marketing techniques for positive business growth and development.

KELLY SERVICES JACKSONVILLE, FLORIDA

Staffing Supervisor February 2006 - March 2008

• Supervised 30 + employees from entry to management levels.

• Assist potential employees with the application process including: recruiting interviews, backgrounds and drug screenings, orientations, and all essential paperwork for legal employment within the State of Florida.

• Reported, maintained, and kept track of unemployment and workers compensation claims.

• Assisted clients with the proper employment staffing as needed with proper credentials per their requests.

INTREPID HEALTHCARE JACKSONVILLE, FLORIDA

PERSONAL ASISTANT JANUARY 2002 - FEBRUARY 2004

• Provided healthcare and personal assistance to Alzheimer's patient including: appointments, medication, daily activities, and personal well-being.

• Worked with nursing staff to comply with medical advice and prescribed orders given to the patient.

• Consulted regularly with the patients' family in order to maintain a positive patient / professional relationship.

EDUCATION

UNIVERSITY OF PHOENIXJACKSONVILLE, FL

Bachelor of Science Candidate, 2015

WEST NASSAU HIGH SCHOOL CALLAHAN, FL

High School Diploma, May 2001

ADDITIONAL SKILLS

• Proficient in Microsoft Word, Excel, PowerPoint, QuickBooks, Outlook.

• Personable, self-starter able to learn needed skills within high stress environments.

• Excellent organizational and interpersonal skills in which assist with task fulfillment in a timely, accurate manner.

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