Customer Service Administrative Assistant

ROBIN M. MOSS

** ********* *****

Covington, GA *0016

Phone: 678-***-****

*********@*****.***

OBJECTIVE: To work in a challenging position that will allow me to utilize my skills, while offering opportunity for growth as an Administrative Assistant or Medical Administrative Assistant.

MEDICAL ASSISTANT

Medical Transcription with experience in administrative assistance, as well as editing and other transcription duties.

EDUCATION

Associate of Applied Science in Medical Administrative Assistant and Transcription.

Kaplan University

1801 Kimberly Road Suite 1 Davenport Iowa, 52807

GPA: 3.9/4.0

June 10, 2012

MEDICAL ASSISTANT EXTERNSHIP

Kaplan University Medical Facility

Enrolled and registered new patients

Collected payments and co-payments

Verified medical and Medicare benefits and private insurance

Schedule new and follow – up appointments

Complete all Charting and Filing

June, 2012

VOLUNTEER

Volunteered for AJC Peachtree Jr. Atlanta Track Club

Volunteered for Annual Peachtree City Youth Triathlon

June, July, August –

2009 - 2011

PROFESSIONAL AFFILIATIONS

Association for Healthcare Documentation Integrity (AHDI)

COMPUTER SKILLS

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

EXPERIENCE

Ross Dress For Less

Soft Line Manager: 3157 Elm Street/ Covington GA. 30014 (Full Time)

Helping Customer, Secure Cash, Training, Stock Opening and Closing Store and more.

February 1, 2014

American Kidney Service

Customer Service: 6200 Ross Rd. Doraville, GA. 30340/ Phone: 404-***-****)

Out bound Calling – Calling clients for donation pick-up for charity.

Oct.30,2012

Feb. 26, 2013

Elegant Event Designs

Event Manager and Customer Service: 900 Legacy Park Drive, Lawrenceville GA 30043/Phone: 678-***-****)

Creating settings for all types of events such as weddings, corporate events. Also floral designs and catering for different functions.

Feb. 1, 2000 March 29, 2013

Sears Outlet

Customer Service and Sales Associate: 5900 Sugarloaf Parkway Suite 171, Lawrenceville, GA. 30043/ Phone: 678-***-****)

(Company Closed)

Administrative work, training new employees, customer service, and sales

June 10, 2010

April 18, 2012

The Home Company Furniture Galleries

Sales Manager: 5900 Sugarloaf Parkway Suite 215/ Lawrenceville GA. 30043/Phone :678-***-****)

(Company Closed)

Administrative work, training new employees, customer service, and manager duties, sales.

August 5, 2003

Sep.1, 2008

ACE USA Warranty

Customer Service Manager: 1855 River Green Parkway/ Duluth, GA. 30097/ Phone: 770-***-****)

(Company Closed)

Responsible for the 60 employees, scheduling, ordering supplies, Customer Service issue, meetings, training new hire and much more. Opening accounts and warranty services.

Nov. 1, 1998

July 26, 2003

REFERENCE

AVAILABLE UPON REQUEST

Contact this candidate