Human Resources Management

MARILYN E. DULEY

***** ******** **** • Bowie, MD • 20720

Cell: 301-***-**** • *********@*****.***

HUMAN RESOURCES MANAGEMENT

Over 20 years of Human Resources experience, including Compensation and Benefits, Workforce Planning, Employee Relations, Recruiting, Onboarding, Training and Career Development, Organizational Development and Strategic Management. Experienced with all government compliances and federal/state employment laws.

STRENGTHS

Creating Processes and Procedures

Research and Development

Employee Management

Outstanding Decision Making Ability

Database Design and Implementation

Exceptional Writing and Communication Skills

Adhere to Highest Degree of Professional Standards

and Strict Confidentiality

Project Planning and Management

Analytical and Strategic Planning

PROFESSIONAL EXPERIENCE

Constellation Software Engineering, Corp., Lanham, MD

(Government Contracting to NASA Goddard, DHS and FAA)

HUMAN RESOURCES MANAGER (January 2008 – May 2015)

Primary responsibilities included implementing and managing all Human Resources functions for the organization and all full time employees.

Worked with Executives to align company and employee focus in order to provide overall direction

Updated and created policies and staff handbook to ensure policies are in line with federally regulated employment laws, recommend changes and additions as necessary

Created HRIS database, populated and managed all employee information

Developed and conducted candidate selection and recruitment process, resulting in saving the company outsourcing fees

Recruited for difficult technical positions including Java, DOORS and .NET

Implemented annual compensation and performance review process which included the development of job descriptions, salary ranges and labor categories

Handled all employee relations, including conducting investigations and following progressive discipline guidelines when necessary

Developed organization chart and restructured reporting relationships within the company

Created and implemented career development and training programs

Initiated and facilitated employee incentive programs, including team building and milestone service awards system

Conducted management training for all existing and newly promoted managers

Completed analysis and reporting of all HR aspects for Executives

Designed and implemented staff benefits program and created Summary Plan Description for health and welfare benefits

Enrolled employees in all benefits and ensured monthly statements were accurate

Implemented onboarding, new employee orientation and all employment processes

Created and administered all additional employee benefits and moral improving programs

Implemented ISO 9001 Certification and adhered to quality management guidelines

Selected Contributions:

Managed ISO certification processes and procedures

Software development of several in-house processes including HRIS and Applicant Tracking system

Implemented strategic management and organizational development efforts

Washington Sports and Entertainment, L.P. (October 1989 – July 2007)

HUMAN RESOURCES DIRECTOR (September 2002 – July 2007)

Primary responsibilities included the management and oversight of all Human Resources functions at the Verizon Center in Washington, DC. This includes 500 full-time and 1,000 part-time employees.

Responsible for all daily operations which included managing three full time employees and several interns

Worked closely with Directors or Presidents on HR-related issues and staffing needs

Managed compliance with employment law and EEOC regulations

Organized sponsored recreational activities to increase employee morale

MARILYN E. DULEY • Page 2

Liaison between city and retail partners and Dept. of Employee Services

Supervised all aspects of staff benefits, which included enrollment, administration and billing of all benefits program

Instrumental in the decision making process during open enrollment of all benefit plans and managed open enrollment process, which included meeting with all employees to relay information

Helped facilitate the performance appraisal and evaluation process

Instrumental in the development of salary ranges and exempt status

Supervised all employment, recruiting and selection procedures

Handled employee relations issues and provided resolution

Administered and/or conducted new hire orientation and new hire processes

Supervised benefits inquiries, payroll inquiries, exit interviews, and termination processes

Facilitated all in house and external training programs.

Worked with managers to develop career paths for employees to ensure promotion from within

Selected Contributions:

Designed and implemented in-house HRIS system

Initiation and development of new policies and procedures

Streamlined all processes with use of software development

BENEFITS MANAGER/ASSISTANT DIRECTOR (September 1989 – September 2002)

Responsible for managing and administering benefits plan for Washington Sports and Entertainment.

Administered company’s benefit plans which include health, dental, life, long-term disability, short-term disability, vision, additional cancer, long-term care and flexible spending accounts

Designed in-house HRIS and Flexible Spending Account Systems

Handled all monthly billing including payment and auditing

Performed medical plan cost containment study and implemented changes resulting in a leveling of insurance premiums

Worked directly with insurance brokers and insurance company account managers and billing representatives

Selected Contributions:

Implemented new HRA benefit plan and was proven to save money on what was previously spent without compromising care

Improved orientation process to ensure all information was relayed to employees

EDUCATION AND TRAINING:

Registered to take the Professional Human Resources (PHR) Certificate exam • 2015

University of Maryland University College • Certificate in Human Resources Management • 2012

PG Community College • Attended courses in Human Resources Management • 1995

Professional Development:

Member of Society of Human Resources Management (SHRM)

Attended several Human Resources and Benefit Seminars including annual SHRM conferences

Completed Pensare Strategic Planning Implementation Process

Technical Proficiencies:

Microsoft Office, FileMaker Pro, Deltek GCS Premier, Compushare Payroll Software, Timberline Payroll System, several graphic software products

Contact this candidate