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Customer Service Representative

Location:
Brechin, ON, Canada
Posted:
June 18, 2015

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Resume:

Name: Frio, Jenna Cepe

Address: *** *** ********* ********, **** City

Email: acqaks@r.postjobfree.com

Contact#: +63-915*******

PERSONAL INFORMATION

Age: 29

Gender: Female

Birth date: November 08, 1985

Nationality: Filipino

Religion: Roman Catholic

Height: 5’2ft

Weight: 48kg

OBJECTIVE

To obtain an employment in a prestigious company that offers a challenging and rewarding career with advancement opportunities and compensation, and to be able to contribute to the company’s growth by using my knowledge and skills learned.

SKILLS

Computer literate- Ms Office

Sales- High end hearing aids and nutritional products

Hearing Screening- PTA, OAE, Typhanometry

Hearing aid adjustments and counseling

Customer Service Representative

EDUCATIONAL BACKGROUND

Bachelor of Science in Nursing, 2009

EMPLOYMENT HISTORY

Company Name: EPHPHATHA INC.

Position: Hearing Aid Specialist/ Audiometrist

Year(s) of experience: 4years (March 2010-June 2014)

Work Description:

Attend walk in clients for their inquiries and concerns.

Received referred patients from ENT doctors for hearing screenings.

Conduct hearing screening such

Explain results to patients and relatives

Assist patients on hearing aid fitting.

Counsel the patients regarding their case problem.

Sell hearing aids to hearing impaired patients.

Assist patients on adjustments of hearing aids.

Company Name: Iconnect Convergence

Position: Kapamilya Care Specialist

Year(s) of experience: November 2014- January 2015

Work Description:

Received call from ABSCBN Mobile subscribers

Provide solutions for their ABSCBN Mobile concerns.

Inform/Educate subscriber’s benefits of using ABSCBN mobile.

Troubleshooting of device.

Provide kapamilya care

Company Name: HOME CARE Ms. Sophia Borja – ALS Patient

Position: Private Duty Nurse

Year(s) of experience: April 2015- present

Work Description:

Feed patient through peg

Assist for tracheal and oral suctioning

Render bed bath, hair shampooing, oral care, trach care, peg care

Giving medications

Render arms and leg massage and ROM

Attend all patients needs.

TRAININGS/SEMINARS

"Hearing Aid Dispensing and Hearing Screening"

EPHPHATHA INC.

Dona FelisaSyjuco Bldg.

Remedios St. Cor. Taft Ave. Malate Manila

December 6-9, 2010

“Client Safety, Security, and Privacy requirement in Medical Surgical”

SMX Mall of Asia

By: Dr. Joyce Black

January 17, 2009

“Kapamilya Care Specialist”

ABSCBN Iconnect Convergence

IBM Bldng. Eastwood Libis.

Nov 2014- Jan 2015

REFERENCES

Mary Andrea Balderama

Nurse- Mary Mediatrix Medical Center

091*-***-****

Rodrigo Mercado

Businessman – SOLO Glass

0917- 6102- 444



Contact this candidate