DARSHAN SHAH
***** ******* *** **, *************@*****.***
Humble, TX 773**-***-*** 8957
Objective ransform businesses using process and IT expertise
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Summary Provide consulting and service management to clients and help them achieve improvement
in bottom line (by focusing on Logistics and IT domain)
Possess international project implementation expertise in United States of America, Canada, South
America, Central America and India
Experience
Searce Inc nuary 2009 Present
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Business Process Improvement Manager
● Propose and implement innovative ways to improve logistics, finance and IT functions utilizing a
combination of systems, processes and outsourcing
● Provide consulting services to multiple fortune 500 companies having global operations in
Logistics, IT and Sports verticals.
● Manage multiple Business Process Transformation and IT Implementation projects from
conceptualization to closure.
● Implemented new systems for clients where process was completely manual or was required to go
through system upgrades
● Improve business performance by identifying key success metrics and ensuring governance to meet
targets
● Engage potential clients by understanding their business problems, and execute improvement
projects. Examples are listed below :
Project Manager
■ Reduce cost by $3.6 Million annually using process automation for shipment
tracking
■ This was achieved by studying as is process and identifying ways to automate that
resulted in reducing manual labor down from 70 to 10 people
Finance Services Lead
■ Helped client improve their cash flow by more than $4 Million a year and reduce
past due accounts receivable from 36% to 17%
■ Cash flow improvement and past due reduction was brought about by reviewing
process and identifying metrics that are mutually exclusive and collectively
exhaustive to cover end to end process
■ Consistent governance and exception management helped reduce past due from $25
Million to $13 Million
Business Process Architect
■ Reduce under billing and added revenue of $4.5 Million annually
■ Resolved invoicing problems and improved invoicing accuracy from 92% to 98.7%
■ Bid management process helped reduce bid response from 2 weeks to 3 days
Supply Chain Solutions Lead
■ On time shipment performance improved from 77% to 95%
www.linkedin.com/pub/darshan shah/15/8a4/359/en
Public Policy Research Institute (P.P.R.I.) ptember 2007 – December 2008
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Database Administrator/ Graduate Assistant Research
● Manage multiple databases to ensure data integrity
● Assimilate information from multiple systems to provide integrated view of operations
● Spear headed successful implementation of new web based system for government client. This
helped PPRI gain renewal of contract
Education
Texas A&M University, Mays Business School, College Station, TX December 2008
Master of Science in Management Information Systems GPA 3.9
University of Mumbai, Dwarkadas J. Sanghvi College of Engineering, India June 2007
Bachelor of Engineering in Electronics and Tele Communication GPA 4.0
Core Competencies
● Trained and mentored 15 reportees in six sigma approach and Kaizen implementation over 5 years
● Excel Guru and Data Savvy ! Love working with data
● Ability to successfully complete multiple projects simultaneously and work with resources from
different teams (including IT and Operations)
● Highly analytical with process driven mindset
Technical Skills
● Programming Languages: C/C++, SQL, HTML, PHP, SAS, VB Script
● Data Analysis: SQL Server 2000, SQL Server 2005, MySQL, MS Access, MS Excel, MATLAB,
SPSS, SSRS, SSIS
● Packages: Pinnacle, Simu link, Multi Sim, Visio, iCATI, Virtual Source Safe, Lime Survey
● Main Frame system: AS400
Leadership and Honors
● National Scholarship, Government of India, 2002 2007
● State Rank Holder, Bombay, India, 2003 (Ranked 13t ut of 65,000 students)
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● Vice President for TAMU chapter of international humanitarian organization CRY (Child Rights and
You)
Other Interests:
● Yard improvement projects
● Roller blading
● Reading books
www.linkedin.com/pub/darshan shah/15/8a4/359/en