Customer Service Assistant

Danielle Martin

*** * **** **., *** York, NY ****5

973-***-****, ***************@*****.***

WORK EXPERIENCE Zeta Interactive New York, NY

Office & HR Administrator April 2014 - March 2015

• Scheduled all interviews for offices in the U.S

• Maintained and updated Applicant Tracking System (Jobvite)

• Followed up with candidates and interviewers

• Acted as liaison with building’s property management

• Assisted Director of Facilities with office or vendor related issues and projects

• Responsible for office supply inventory and mail distribution

• Managed all reception oriented duties

• Scheduled meetings and arranged conference room and catering requests

• Created and maintained global Employee Directory

• Assisted in researching and planning for company-wide events

IMCD Lighting New York, NY

HR Assistant December 2013 - March 2014

• Assisted HR department in payroll processing

Saks Fifth Avenue New York, NY

Talent Acquisition Coordinator (Seasonal) June 2013 - November 2013

• Handled the new hire process including orientation and training

• Assisted in screening resumes, scheduling and interviewing candidates

• Updated profiles of new hires & potential candidates on Avature

• Coordinated all career fair activities

• Assisted associates with any questions or inquiries

MHP Art & Joy Santo Domingo, DR

Social Media Coordinator January 2013 - May 2013

• Administrated Facebook, Pinterest, Twitter and Google+ accounts

AES Dominicana Santo Domingo, DR

Executive Assistant (Sales VP + 4 Directors) August 2009 – December 2012

• Coordinated events, meetings, global teleconferences and travel arrangements

• Managed executive’s calendar

• Solicited and tracked invoice payments

• Spanish to English document translation

• Prepared expense reports

• Created, distributed and filed all commercial related documents

• Recorded minutes for commercial meetings

EDUCATION Montclair State University Montclair, NJ

May 2009 B.A - Concentration in Marketing

GPA 3.58/4.0, Dean’s List, Epsilon Delta Epsilon

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SKILLS Bilingual in Spanish and English

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Macintosh & Microsoft Office Suite proficient

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Knowledge of Paychex, ADP, Avature & Jobvite

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Detail oriented and organized

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Great multi-tasker with an ability to prioritize and get jobs completed in a timely manner

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Self starter and proactive, ability to learn quickly

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Excellent interpersonal skills, enthusiastic team player, customer service oriented

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