Customer Service Sales

Jason E Finney

**** ******* ***** ******

Cincinnati, Ohio 45236

Cell: 513-***-****

*********@*****.***

OBJECTIVE The opportunity to use my diverse skills, abilities and experiences to make a difference and become a vital asset to an established and growing organization.

WORK EXPERIENCE

Auto Glass Now, Colerain, Ohio

Sales/Customer Service

04/2012 - Present

*Ranked Top Sales Representative in the Eastern Region

*Awarded as 2014 Sales Representative of the Year

*Ranked in the top ten of the Best Sales Representatives in the country

*Successfully closes over 75% of all sales

*Utilize knowledge and expertise to sell auto glass to new and existing clients

*Answer high volume of phone calls from perspective clients

*Input data frequently throughout the day

*Maintain exceptional relationships with insurance companies and suppliers in order to provide further assistance the consumers

*Thorough knowledge of inventory and options of a variety of vehicles

*Multi task with sales calls, computer input and insurance claims

*Successfully establish and meet goals set for the month

*Daily inventory and corporate reporting

*Assist clients and addresses customer concerns with a strong command of customer relations

Bob Pulte Chevrolet, Lebanon, Ohio

New and Used Car Sales Associate

05/2007 - 07/2009 *Sold new and used cars as well as warranties, features and options *Provided exceptional customer service to consumers, regularly including direct email and phone contact and relationship building *Thorough knowledge of inventory, safety features and options for vehicles *Extensive experience in sales with a strong command of customer relations *Assisted with promotions efforts *Maintained customer loyalty with new and existing customers *Managed high volume of customers *Successfully launched and established goals and expectations for the month *Reported to sales manager with responsibility for customer’s expectations *Direct sales floor activities, assist customers and address customer concerns

Widmer's Dry Cleaning, Cincinnati, Ohio

Customer Service

02/2001 - 05/2007 *Provided exceptional customer service to high end consumers regularly including direct phone contact and relationship building *Tallied daily receipts and made bank deposits *Assisted with promotions efforts *Extensive experience in solving customer issues and concerns *Supervised shifts *Thorough knowledge in all aspects of the dry cleaning process *Input data to prepare daily sales reports *Performed daily opening and closing procedures *Maintained strong customer knowledge and loyalty *Responsible for monthly inventory and daily filing

Stagge's Saloon, Cincinnati, Ohio

Bartender

07/2009 - 03/2012

*Served high volume of customers *Assisted and oversaw promotions efforts and strategies *Maintained inventory levels, ordered stock and independently tracked all orders *Tallied daily receipts and made bank deposits *Organized benefits and parties *Set up and stock shelves and tables before opening shift *Performed closing procedures at night

EDUCATION

Deer Park High School Cincinnati, Ohio

GED

1998

SKILLS

*Excellent communication skills *Enthusiastic and energetic *Ability to multitask *Ability to stay calm and focused in stressful situations *Highly motivated *10+ Years’ experience in direct sales *20+ Years’ experience in customer service

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