Sales Manager

Maisha Islam

***-** **** *** ******** Hill, NY **418 • Cell: 347-***-**** • **********@*****.***

Objective

Currently exploring opportunities in the Human Resources field and related fields where I can apply my experiences and education to assist the company in the accomplishment of its goals by developing and promoting a positive work environment.

Qualification

Self-directed, hard-working professional with 4+ years management experience with excellent problem solving, analytical, organizational, training and communication skills. Recognized for consistently building strong and productive teams, maintaining staff morale by developing and promoting a positive work environment in a professional setting.

Work Experience

Khan’s Tutorial, Queens, NY 2010 to Present

Senior Manager

Responsible for the oversight and management of over 20 employees.

Lead employees to meet organization’s expectations for productivity, quality and goal accomplishments.

Trained over 30 employees as Instructors or Managers.

Continuously developed new strategies, identifying problems, seeking solutions and outlining objectives.

Developed and updated our own Common Core, SHSAT and SAT curriculums for students, ranging from grade levels K-12.

Strong customer relationship building, maintaining constant communication between management, coworkers, employees and customers.

Met with customers to pitch new sales, re-enrollments and addressing any questions or concerns.

Managed day-to-day processing of sales and expenses.

Maintained any other administrative tasks and data input using Excel and QuickBooks.

Awarded “Pasha Senior Manager of the Year” (March, 2014).

Roger Advisory Services, New York, NY 2014

Assistant Bookkeeper

Maintained various client’s books including A/P, bank statements and other reports

Managed client’s employee payroll services

Reconciled and balanced bank and credit card accounts

Maintained and filed all records

Assisted in other clerical and book-keeping activities as was assigned

Precision Time, Queens, NY 2012 to 2013

Sales Associate

Responsible for engaging with customers and assisting them with information on our products and services.

Managed day-to-day processing of sales and expenses.

Evaluated customer watches for repairs or services and servicing watches.

Managed opening and closing duties including daily deposits, inventory count and reconciliation of cash drawer.

Maintained any other administrative tasks.

Internship

ASSIST, LLC., Queens, New York Summer 2010 & Summer 2011

Intern

Analyzed various schools and the communities in which they operate in order to create the best-suited education systems.

Organized production and design of curriculum material for the Common Core and SHSAT exams

Delegated tasks to co-workers regarding problems, answer keys, and other relevant course material.

Researched various health care topics such as diet, exercise, spirituality and more in order to create video and PowerPoint presentations directed towards educating teens and preteens.

Khan’s Tutorial Operations, Queens, New York May 2015 - Present

Operations Intern

Education

BBA in Human Resource Management, Baruch College, CUNY Expected May 2016

Minor: Natural Sciences

Skills

Excellent computer skills with knowledge of Microsoft Word, Excel, PowerPoint, QuickBooks Desktop, QuickBooks Online, Windows, Apple, Internet.

Excellent References Available Upon Request

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