Apps Systems Engineer IV

Andrew J. Quick

Experienced IT Professional

*** ******** **** **.

Lake Wylie, SC 29710

Phone: 704-***-****

******************@*****.***

Areas of Expertise

Rule-based Configuration

B2B Integrations

Electronic Data Interchange

Systems Implementations

Software Development Life Cycle (SDLC)

EDI Mapping

Project Management

Data Analysis

IT System Integrations

Database Architecture

Process Improvement

Budget Planning

Strategic Planning

Team Leadership and Mentoring

Technical Skills

IBM Sterling Integrator (SI)

Lightwell Framework

Liaison ECS/Delta

XML, X12, EDIFACT

AS2, FTP, SFTP,VAN, SOAP

SQL

VBA

SAP

McLeod TMS

Mercury Gate

TMW

MS Access

MS Excel

Systems Management

Mission Statement

My goal is to effectively use my expertise with b2b integrations and analytical skills to facilitate business functions in a manner that is characterized by innovative planning, problem solving, and execution. My ability to adapt within business transformations makes me uniquely capable of successful personal and professional growth, both as an individual, and a contributing member of the team

Apps Systems Engineer IV – Wells Fargo May 2015 – Present

Provide software support for applications used by the Collections and Loss Mitigation Teams

Perform systems design, analysis and software configuration of the Early Resolution (ER) application

Assess technical specifications and review Business Requirement Documents (BRD) and (FSD) to ensure business needs are met during scheduled configuration and design releases

Perform unit, integration, and system testing of ER configuration changes

Perform code reviews and post-release validations to ensure the application is properly updated for production deployments

Resolve end-users issues by researching ER and MSP application to determine a root cause

Configure business rules and management controls within ERLMF to resolve system Defects that are logged

Evaluate XML logs of ER transactions to help troubleshoot configuration issues

Design SQL queries to locate sample datasets used for system testing

Research screens and fields in MSP to determine if ER is reading/writing to MSP

Produce test scripts and perform unit testing to ensure the integrity of business rule configuration

EDI Developer – XPO Logistics March 2014 – May 2015

Responsible for maintaining, managing and providing support for all electronic data exchange between partners and internal systems.

Work with internal sales, operations, accounting and other functional teams to prioritize and schedule delivery of b2b solutions that optimize their respective business functions.

Manage the service experience for our end users and ensure their requirements are scheduled, communicated and resolved.

Assist software development team and external vendors as needed to conduct impact analysis and version release support as required to ensure b2b data integrity pre and post release.

Implement new customers by gathering customer requirements, design and implementing business processes, perform full lifecycle QA testing, and finally move solution to production environment.

Work with internal partners to perform root cause analysis, reproduce issues, and recommend solutions.

Manage external b2b vendors and collaborate with internal IT and operating system leads to ensure b2b solutions are developed on time and to required specifications.

Implement procedures to ensure that b2b support issues are resolved in a timely and professional manner, and that issues are properly recorded back to our project and issues tracking systems.

Act as the technical point of contact for existing system enhancement requests providing time and effort estimates, project management updates and implementation ownership.

Special Projects

Lead framework architect responsible for managing the architecture of Sterling Integrator and

Lightwell framework.

Lead developer and project manager for key integrations during mergers with new acquisitions.

Analyze and redesign transactional architecture to ensure efficient business processes between applications.

Manage company effort to migrate partners on legacy systems to our new environments

Maintain SOP knowledgebase to ensure data is readily available

Data Analyst - Belk Inc. October 2012 – March 2014

Administrator for Supply Chain databases and systems

Analyze weekly FedEx EDI dropship data to minimize cost and maximize efficiency

Provide ad-hoc analysis of EDI data

Manage correspondence with dropship vendors regarding policies and chargebacks

Serve as primary point of contact for the Belk / FedEx relationship

Own all EDI data and systems pertaining to small package shipments and dropship program

Proactively seeking process improvement opportunities

Work with management and team members to develop new processes and to improve existing processes

Develop and maintain scorecards and KPIs for finance and management

Special Projects

Design, test and implement a database to analyzes all EDI movements to ensure vendor compliance

Lead FedEx EDI conversion project by working with FedEx and internal customers to covert 1000+ accounts.

Designed databases and created new processes to handle EDI invoice processing

Own the architecture that defines how all master EDI data is created, maintained, controlled and assessed

Design a new database to automate all FedEx invoicing using EDI data to ensure payment synchronization

TMS admin to manage software and troubleshoot bugs

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