Customer Service Medical

Tel#714-***-****

**** * ******** ***

Anaheim, Ca 92802

CARMEN GARCIA

Objectives- * To obtained a challenging position which will allowed

Professional growth with in the company

Experience- * 2004- To 06/01/2015- Chapman Medical Center

MEP II- my duties are to screen patient at bedside for possible Government programs linkage, Medical, MSN file applications, with county. Processing Charity Applications Follow up cases with county, Cover California Counselor. meetings with case managers regarding patients conditions, extra task help admitting on verifying insurance.

* 2007-2009 per-diem -Irvine Regional Hospital

Financial counselor-Registrant II

My duties were to register patients call nurse for triage verify Insurance, Medi-Care, obtain authorizations for admits, break down charts.

2002-2004- Tenet Business office Collect payments over the phone screen patients over the phone for possible linkage to government programs

1998-2002- Santa Ana Hospital

Register patients good customer service, communicate with doctors, verify insurances, Medical, Medi-Care etc. assist supervisor when help was needed on covering shifts, answering multiples phone lines translate when needed for non English speaking patients, Qc files.

Computer Knowledge * Able to type 40 WPM, computer knowledge, Pbar,

Pass, Med host, VIWeb,Paragon.

Education- Saddle Back High School, 4 years of college

GED graduated . MA Certified

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