Quality Assurance Quezon City
Resume:
Michelle L. Zapanta
** ***** ******, ******** **. K.N.L. Diliman, Quezon City
********.*********@*****.***
Competent Administrative and Operations Lead with exemplary people management skills. Flexible, dynamic, can work under pressure and with minimal supervision.
WORK EXPERIENCE
UBIX - SECURITIES AND EXCHANGE COMMISSION (SEC) Project
Point Person, Quality Assurance - Facilities Managers Inc.
SEC Building, EDSA Greenhills, Mandaluyong City
July 2013 – April 30, 2014
Encodes back file of Company applications, Company profiles for registration to Securities and Exchange Commission.
Organize applications and other documents for proper storage and create monitoring for retrieval of files needed by the client.
Monitoring of staff’s productions and manpower.
Filing of error report.
Prepares daily report needed by client.
SM Advantage Card (SMAC) Project
Quality Assurance, Data Encoder - Facilities Managers Inc.
PET Plans Tower Bldg. EDSA, Makati City
April 2013 – June 2013
Encode applications of SM Advantage card.
Verify and check complete information on the applications.
UBIX - PHILAMLIFE – Various Project
Quality Assurance, Data Encoder, Facilities Managers Inc.
United Nations Avenue, Ermita, Manila
September 2012 – April 2013
Encode Insurance Applications to their database.
Organize Insurance applications and other documents for proper storage and create monitoring for retrieval of files needed by the client.
Monitoring of staff’s productions and manpower.
Hongkong and Shanghai Banking Corporation (HSBC) - WEAP Project
Data Encoder, Facilities Managers Inc.
PET Plans Tower Bldg. EDSA, Makati City
April 2008 – September 2012
Encodes Application for Clients such as Credit Card application and vouchers.
Process credit card applications from the client and upload it through their site.
Verify and check complete information on the applications.
Pinoy Data Capture
Data Encoder
West Tower, PSE Bldg., Ortigas Center Pasig City
April 2007 – March 2008
Encoding application forms from US client based projects.
Chinese General Hospital College of Nursing (CGHCN)
Administrative Staff, Registrar’s Office
286 Blumentritt St., Sta. Cruz, Manila
March 2004 – February 2007
Processing and Releasing of Transcript of Records and Scholastic Records other requested documents (such as certification and verification letter requested from abroad.)
Encode College applications and 201 files to database.
Encoding and releasing of scholastic records and transcripts.
Chinese General Hospital College of Nursing (CGHCN)
Administrative Staff, Library Assistant
286 Blumentritt St., Sta. Cruz, Manila
June 2002 – March 2004
Responsibilities includes on Library operation.
Assisting students on borrowing books, journals and other materials
Implementing Library Rules.
EDUCATION
Metro Data Computer College June 1998 – March 2000
EDSA cor. Aurora Boulevard, Cubao, Quezon City
* Associate in Computer Programming
Trinity College of Quezon City June 1994 – March 1998
E. Rodriguez Sr. Ave, Quezon City
* Secondary Education
Quirino Elementary School June 1988 – March 1994
Anonas St., Project 2, Quezon City
PERSONAL BACKGROUND
Born on December 3, 1981 in Manila. Knowledgeable in Data Processing, Data Encoding, and Production monitoring. Familiar in basic Internet browsing, Email construction, MS Word, MS Excel, Open Office, Pro-active, Work Enthusiast, Flexible, Hard-working, Responsible and Willing to work in flexible hours.
TRAININGS / SEMINARS ATTENDED
Personality Enhancement Program
September 19, 2009
UBIX Data Center 8th floor Pet Plans Tower
Guadalupe, Makati City
REFERENCE
Mrs. Lolita Mamaradlo
Team Leader
Total Information Management
5600 South Superhighway corner Arellano Street, Makati City Philippines
Ms. Jocelyn B. Manalang, R.N., M.A.N.
College Registrar
Chinese General Hospital College of Nursing (CGHCN)
286 Blumentritt Street, Sta. Cruz, Manila
Mr. Bryan Tusias
Senior Head Programmer
Ubix Data Center
Edsa, Guadalupe Makati City
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