Customer Service Technician
Resume:
Ralph Hyppolite
** ******** ********** **********, **
rhyppolite2009@hotmail.com_
BMW Auditor/Head Mechanic/Auto Body TechnicianHighly motivated management professional with exceptional background in automotive repair. Strong background in computer diagnostics. Experience in diagnosing performance problems.
Qualifications_ Career encompasses over 15 years of experience in automotive repair, customer service, and sales._ Proven ability to build strong rapport with personnel, customers based on knowledge, professionalism and integrity.
BMW Plant 2011-2015
Starting to work on the assembly line, trouble shooting... to become a 2K driver auditing the latest BMW models, ordering reviews on the SUVs, approving shipment of SUVs overseas License to drive all BMW makes and odels in the US and overseas.
Professional experience
Owner Operator (CDL Driver) 2007-2011
CDL driver for different freight companies, traveling all 50 states from Canada border to Mexico border.
Pep boys Automotive Technician 2004-2007
Work on all makes and models car or truck, doing brakes, tune ups, belts and hoses, front end work (tie rod ends, wheel bearings, ect) engine work, coolant, oil leaks, cv axles, shocks, engine and transmission changes and repair, clutches, tune-up, timing belt, axles, head gaskets, suspension, brakes.
Auto Mechanic/ Inspector Responsible for maintenance and repair of customer vehicles. Stage new vehicles, providing 27-point inspection for safety and performance. Diagnose and repair mechanical, electrical and interior vehicle parts. Order parts ...
Firestone Bridgestone Automotive Technician 1997-2003 Head Mechanic 2006-2008
Work on all makes and models car or truck, doing brakes, tune ups, belts and hoses, front end work (tie rod ends, wheel bearings,ect) engine work, coolant, oil leaks, cv axles, shocks, engine and transmission changes and repair, clutches, tune-up, timing belt, axles, head gaskets, suspension, brakes. Responsible for new-hire training in production and safety.
Auto Mechanic/ Inspector Responsible for maintenance and repair of customer vehicles. Stage new vehicles, providing 27-point inspection for safety and performance. Diagnose and repair mechanical, electrical and interior vehicle parts. Order parts ...
work on all makes and models car or truck, doing brakes, tune ups, belts and hoses, front end work (tie rod ends, wheel bearings, ect) engine work, coolant, oil leaks, cv joint, axles, shocks, engine and transmission changes and repair, clutches, tune-up, timing belt, axles, head gaskets, suspension, brakes.
Auto Mechanic/ Inspector Responsible for maintenance and repair of customer vehicles. Stage new vehicles, providing 27-point inspection for safety and performance. Diagnose and repair mechanical, electrical and interior vehicle parts. Order parts ...
Continuing education
Greenville Technical College Tractor Trailer CDL license
New England Technical Institute Automotive Technician
Professional CertificationsSoftware
Tractor Trailer Driving Diploma
Mitchell on Demand...otherBrake
CertifiedAC/heat Certified
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