Customer Service School
Resume:
Dawn Beam
Fort Wayne, Indiana 46809
Objective: To obtain a challenging position in a growing organization with the opportunity for advancement.
Education:
Indiana Wesleyan University
4201 S Washington
Marion In. 46953
Associates Degree Criminal Justice January 2011 – June 2013
Bachelor Degree Criminal Justice August 2013- April 2015
Skills:
Excellent Communication, Balancing Cash & Inter-personal skills Customer Assistance
Employee training, Research & Records, Teller Training
Equipment skills:
NCR 7760 encoder, S4000 encoder, cash register, DIA register IMB PC WordPerfect,
Lotus, QPRO, QPRO4, Paradox, Pinnacle, Power School, Excel, Quantech, CIMS, facsimile, laser printer, scanner, calculator, 10 key add machine, Power point
Work Experience:
Sodexo
1517 Catalpa Street
Fort Wayne, In 46802
November 2014 – Present
Clean light fixtures, windows, walls, furniture, blinds, carpet and other related items. Strip, scrub, and refinish floors
Fort Wayne Community School
1200 South Clinton Street
Fort Wayne, In 46802
August 2001 – March 2015
Keep accurate records of daily attendance for all students
Input discipline reports accurately into district system
Generating attendance reports upon request from school administrators
Inputting all attendance data into the district's management system
Assist nurse as needed
Assist administration on SOCAP matters
Coordinate student locker assignments, transportation and student schedule
Supervise students throughout school day, after-school activities
Coordinate in school program, after-school
Supervise lunch room and athletic events
Coordinate school transportation
Assist unit heads with bus disciplinary issues
Assist with class lessons
Wells Fargo Bank N.A.
111 East Wayne St
Fort Wayne, IN 46802
September 1989 – March 2001
Managed client contact
Asset Investment for routine, non-recording clients
Perform plan administration services
Recordkeeping for deferred contribution plan
Balance general ledger and DDA accounts
Prepare weekly aging reports
Prepare daily open item notices
Notify proper departments on status of accounts
Research all out of balance conditions and
Accurately label and identify all reconciling items
Balance teller over/short report for all branches
Encoded incoming work
Responsible for processing Lockbox Special Accounts
Front Desk Operations
Coordinating with Mailroom
Customer correctional systems
Accountability report
Assisted the vice president on production of daily cash reports
Reference:
Robert Reed Jon Luckey
2405 Kensington Blvd 4438 Aboite Lake Drive
Fort Wayne, In 46805 Fort Wayne, In 46804
Emily Evans Cathy Budowski
908 Arlington 6406 Covington Blvd Apt 7B
Fort Wayne, IN 46806 Fort Wayne, IN 46804
Machelle Truemper Robert Craig
6809 Heatherton Drive 3911 Fritcha
Fort Wayne, IN 46809 Fort Wayne, IN 46806
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