Customer Service High School

**** ****** ******, *********, ** ***** 909-***-**** *********@*****.***

Antonio Williams

Objective

To obtain a position that will allow me to utilize the supervisory and management skills I’ve developed while working within correctional facilities.

Experience

July 2013

NFI

Chino, CA

Material Handler

Seasonal Employee for shipping and receiving.

Insure merchandise is handled in a caring manner.

Insure all merchandise is loaded onto and unloaded from trucks as prescribed on the shipping order.

November 2010-June 2013

CEC International

Philadelphia, PA

Shift Supervisor

Supervised 30 Operations Counselors in a re-entry facility.

Ensured that all equipment necessary for each watch was operational including radios, flashlights and keys.

Prepared shift documentation including shift reports, work orders, security reports, and unusual incidents were legible, concise that met facility’s standards and contracting agency requirements.

Communicated with residents and staff in a professional manner to affirm and enhance self-esteem, dignity, and to maintain positive resident and staff relations.

Supervised the activities on both scheduled and random urinalysis testing, patdowns, shakedowns, counts, and breath tests to maintain control and security of the residents and facility.

Maintain control and security of inmates.

Work days off and on call in case of emergency of limited staff

Make decisions as they arise in the best interest of the facility and inmates.

October 2009 – November 2010

Safeway Corporation

Wayne, PA

Driver

Perform daily preventative maintenance checks on vehicles to insure a timely distribution of orders to online subscribers.

Responsible for loading and delivering orders in a systematic way to eliminate missing up orders.

Provided exemplary customer service to insure customer loyalty.

Responsible for all orders being delivered in a timely professional manner.

May 2007- September 2008

South Carolina Dept. of Corrections

McCormick, SC

Production Supervisor

Assigned job tasks on a daily basis to inmates.

Supervised up to 40 maximum security inmates.

Acted in the role of assistant plant manager.

February 2003 – Ma 2007 Kaiser Aluminum Greenwood, SC

Forge Technician

Forged parts for General Motors, Jaguar, Honda, Dodge (Control Arms)

June 1990 – February 2002 Pfizer Pharmaceuticals Greenwood, SC

Recycling Specialist

Recycled trims for gelatin feed tanks.

Held position of section leader with a crew of ten staff

Education

August 1973 – Mayn1977

Ninety-Six High School

Ninety-Six, SC

High School Diplom

References

References are available on request.

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