Customer Service Microsoft Office

Cassandra Lynn Stegall

Mobile: 229-***-****

Email: ***********@*****.***

Work Experience:

Sam's Club Sharpsburg, GA 09/2009 – Present

Grocery/Produce Supervisor Supervisor: Diana Cardona 770-***-****)

As grocery supervisor, I insure excellent member service and assure that departmental operations are maintained throughout the departments. I provide polite, friendly service to all members; order products (as needed); insure the product is rotated, stocked, and meet all conditions according to company standards and productivity guidelines while maintaining a neat and safe work environment. I implement standards to uphold all sanitation standards throughout the departments and ensure that all associates follow procedures to minimize damage and shrink of product. I perform a weekly audit of merchandise in the produce dept. I maintain pricing and merchandising displays throughout the department.

The Cleaning Specialist Tyrone, GA 08/2004 - 06/2015

Owner/Operator

I have been operating my own cleaning company in which I clean turn key and businesses while working full time at other positions.

Dept. of Veteran Affairs Gainesville, FL 06/2008 - 06/2009

Teller

I Disbursed up to $125,000 daily for patient travel vouchers. I conducted all financial transactions for Gainesville, Jacksonville, and Daytona facilities. I Accepted and posted daily patient payments and funds. I balanced the checkbook and prepared deposits. I mailed packages and notices via Federal Express and US Postal Service. I kept paperwork filed, answered phones and assisted patients and employees with questions on their bills and payments. I ordered daily cash for disbursement from bank for delivery via Loomis Transport. I made copies, faxed papers and performed basic office automation. I used MS Office applications daily as well as Vista and CPT/CRT applications. I also processed third party billing.

Internal Revenue Service Chamblee, GA 01/2007 - 06/2008

Tax Examining Technician

I would perform error resolution on incoming returns by identifying any errors and correcting them or referring back to persons filing for corrections to be made.

Lamar County Sheriff’s Office Barnesville, GA 09/2007-12/2007

Records Clerk

I set up, organized, and prepared records for a new records room at the office. I performed both a manual and digital copy of all files. I also destroyed qualifying files. This was a temporary position while in furlough status from the IRS.

Luxottica Retail McDonough, GA 07/2003 - 05/2004

Order Puller

I pulled lenses and sunglass orders for consumers and businesses, packed, and shipped for resale.

RGIS Inventory Specialist Morrow, GA 02/2002 – 07/2003

Team Lead

I worked part time as a Team Lead doing annual inventory counts of various companies. I lead the team that counted Wal-Mart, Home Depot, and CVS Pharmacies.

Fat Cats Grill and Game-room Austell, GA 03/2001 – 06/2003

Manager

I performed all managerial duties of forcefully operating a successful full service restaurant, game room, and bar. I performed the bookkeeping skills necessary to take care of the daily business reviews and made sure that daily and nightly deposits were taken care of. I exemplified great customer service skills as well as trained staff to do so. I assisted the owner in the scheduling, hiring, disciplining, and terminating of employees. I performed tasks of ordering the inventory for the restaurants success as well as the alcohol served at both bars and was the main contact for the vending services to the pool tables and video machines. I was in charge of maintaining the cleanliness of the establishment on a daily basis.

Education:

St. Leo University Gainesville, FL BA 09/2013

Major: Business Administration specializing in Management

Griffin Technical College Griffin, GA AAS 06/2007

Major: Accounting

Affiliations: Rotoract Club – Historian

Additional Information:

I received many performance rewards for activities and achievements while working for previous employers. I have received all solid performer or above on all performance appraisals. I have been awarded employee of the month twice in the past 12 months at my current employer. I am proficient in Microsoft Office applications, as well as other PC Software. I am able to type 45-50 wpm. I am forklift certified.

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