Customer Service Manager

RADHA GOVINDARAJ (US Citizen)

**** ***** **, ***#**** San Deigo Ca-92122.

Ph:Home 858-***-****

Ph: Cell 650-***-****

Email: *********@*****.***

OBJECTIVE: To obtain a career in accounts / finance.

EDUCATION: C language at De Anza College. Diploma in commercial practice (accounting, finance, typing & shorthand 120 wpm). BCOM (Commerce degree, Bangalore University; major: accounting, finance).

EKG: Passed National Center for Competency Testing at Bay Area Medical Academy

San José.

EXPERIENCE SUMMARY:

1 years of Cashier and Customer Service in Grocery Outlet Santa Clara.

4 years of Teller and Customer Service in USA, 3 years in the USA as a Cashier, 5 years in

Apex bank (India) as a Teller, 7 years as Secretary / Front Desk Manager.

EXPERIENCE:

Grocery Outlet June 15 2013

Cashier and Customer Service

US Bank, Teller Dec 12 - Jan 14

- Cash handling, customer service, and various other banking transactions.

Mid Peninsula Bank (Wells Fargo) Sunnyvale, USA July 07 - July 09

- Teller, cash handling, and other transactions

- Customer service.

Teller at Innovative Bank Santa Clara, USA Sept 05 - May 07

- Customer interactions as a teller, cash handling, Check 21, etc.

- New Accounts handling.

Cashier at Fry’s Electronics Sept 04 - Sept 05

- Handling Cash, Credit Card transaction, etc.

- Interacting with the customer directly; Offering good customer service.

Cashier, Mervyn’s of California 2002 -- 2003

- Sales, interacting with customer; packing, gift-wrapping.

- Assisting the manager.

Teller, Apex bank, Bangalore, India 1990 -- 1994

- Handling Cash, Maintaining the account, customer service.

- Preparing the Demand Draft, Cashier’s cheque etc.

- Helping & Training the new recruits.

Secretary, Apex consultancy services inc., India 1983 -- 1991.

- Taking care of day-to-day activities in the organization.

- Taking dictation & typing, 120 wpm.

- Assisting the Director in his day-to-day work, fixing appointments, customer service etc, Assisting employees with their requirements of letter writing & office supplies, ordering office stationary supplies.

- Maintaining the office accounts & job placement activity of the company.

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