Customer Service Food
Resume:
Kenneth L. Johnson
**** ****** **** *** *** *** Durham, NC, 27703 *******.*********@*****.***
Objective
To work in a challenging, high-energy environment where my food service skills can help
meet an organization’s objectives
Highlights:
Over five years of experience working in the food service industry
Nutritional Certification in Food Service
Expertise in catering, cooking, seasoning, food prep, food sanitation and kitchen maintenance
Knowledge of kitchen safety and food handling and knife skills
Experience:
Sunrise Assistant Living, Tuckahoe, NY 2007-2008, Eden Staffing Company, New York, NY 2008-2009, FLIK International, Purchase, NY 2009-2014
Catering Chef/Cook
Key team member that prepared and served meals daily, up to 1200 people
Monitored and managed dietary needs, ensuring that meals prepared did not exceed 2000 calories
Seasoned foods and assembled ingredients as directed
Cleaned and chopped fruits and vegetables
De-scale fish as needed
Prepare, season, chop and cook a varies of meats and poultry
Portion, wrap, and place food to meet consumer needs
Operate food service equipment and machinery
Store food in designated containers and storage areas as required by the New York Health Department
Ensure cafeteria met the department of sanitations hygienic codes for food consumption
Customer Service:
Resolve customer service and billing complaints plus employee related issues
Advise customers on products suitable to meet their needs
Provide heavy telephone support to customers on a daily basis
Keep records of customer interactions and transactions
Determine charges for services requested
Warehouse:
Responsible for handling and maintaining warehouse equipment including forklifts
Load, unload, plus stack containers, materials, and products
Process orders and returned merchandise
Pick and package goods for shipment and storage
Mark products using scanners, tags, and stamps
Record inventory plus, shipments, shortages and goods used or issued
Education:
Nutritional Certificate, NYS Depart of Vocational/Education, Albany, NY
G.E.D., NYS Education Department, Albany, NY
Contact this candidate