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Technician Customer Service

Location:
United States
Posted:
August 17, 2015

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Resume:

**** ****** ****., **** 305-***-****

Aventura, FL 33160 ************@*****.***

Matthew Boyar

Objective To obtain a position in a professional environment where the skills I

have developed over the course of my first year of Optometry School

and while working at the LASIK Vision Institute can be utilized

effectively in a means to greatly contribute to the organization while

being able to expand my horizons over the course of employment.

Experience February 2015 Present South Florida Vision Ft. Lauderdale, FL

Optometric Technician

Provide an autorefraction for the patients

Take patient medical and ocular histories

Take patients visual acuities corrected and uncorrected

Take patients glasses measurement using a lensometer or an

autolensometer

Perform an eye muscle test using a transilluminator

Perform a quadrant peripheral vision test

Perform a cover test

Perform a transilluminator pupil test

Measure pupil size in dim and bright light

Perform refractions on OU

Check patient for narrow angles or angle closures

Perform applination on patient to determine eye pressure

Put dilation drops (1% tropicamide) in patient OU

October 2014 December 2014 MedEye, Inc. Coral Gables, FL

Ophthalmic Technician

Work with five of top ophthalmologists and one of the top optometrists

(Dr. Benitez; graduate of NOVA optometry school) in Florida

Perform all preliminary testing for patients including medical and ocular

historys, patient drug allergies, visual acuities, ocular motility,

confrontation visual fields, pupil testing (testing for presence of afferent

pupillary defect/Marcus Gunn pupil), cover testing, IOP check using

applanation or tonometry, lensometry for reading glasses, both auto

and manual refractions, checking for open/closed angles using slit

lamp, and dilation

Perform Humphrey Visual Field

Perform OCT

Perform B-scan

Perform Pachymetry

Patient allergy testing

Assist doctor for cross-linking procedure to aid strengthening of Cornea

due to keratoconus

Assist all doctors as needed

July 2014 October 2014 Sears Optical Aventura, FL

Regional Retention Supervisor

Setting appointments

Ensuring patient retention

Supervising retention for six separate Sears Optical locations

Patient phone calls

Submitting retention reports to Regional Manager

Knowledge of doctor, product, and insurance information

April 2014 June 2014 Bankers Life & Casualty Plantation, FL

Independent Insurance Agent

Cold calling

Inside/outside sales

Selling life and health Insurance, and variable annuities

Customer service

July 2013 - February 2014 LASIK VISION INSTITUTE Plantation, FL

Ophthalmic Technician

Provide an autorefraction for the patients

Patient consultations pertaining to why a patient is considering LASIK

or PRK surgery, including description of procedures, possible risks,

possible side effects, the use of punctal plugs, and a description of the

surgeon and his past medical history

Use orb scan to determine slope, steepness, and thickness of cornea

Use wave scan to blueprint corrective measures to correct patient

prescriptions

Take patient medical and ocular histories

Take patients visual acuities corrected and uncorrected

Take patients glasses measurement using a lensometer or an

autolensometer

Perform an eye muscle test using a transilluminator

Perform a quadrant peripheral vision test

Perform a cover test

Perform a transilluminator pupil test

Measure pupil size in dim and bright light

Perform refractions on OU

Check patient for narrow angles or angle closures

Perform applination on patient to determine eye pressure

Put dilation drops (1% tropicamide) in patient OU

Inserted and removed contacts for monovision trials

Assist surgeon in surgery, including assistance with hansitome for

LASIK surgery and running LASER

Cross-trained to work clerical, technical, and multiple office locations

Certified on hansitome use, running the LASER for Lasik and PRK

surgeries, Orb scans, and Wave Scans

Responsible for Inventory Log (daily, weekly, and monthly) for LASIK

and PRK cards and ordering cards prior to surgery

Responsible for OR supply inventory and ordering

Responsible for keeping lanes well stocked and orderly

Responsible for ordering PREMIX and Standard gas tanks for LASER

to run

Responsible for making OR Log prior to surgery days

Responsible for ordering contacts for monovision trials

May 2010 - August 2011 Eye Care Miami Beach

Eye Care Technician

Prescreening of patients

Taking thorough patient case histories

Operating FDT machine, autorefractor, autolensometer, corneal

topographer, and optomap

Taking patient visual acuities

Setting up phoropter for use of Doctor

2002-2005 Volunteer Work South Florida

Broward Partnership for the Homeless

Mt. Sinai Hospital

Education Aug 2011 May 2012 UIW-Rosenberg School of

Optometry

Scholarship student

Student Intern

2005-2009 University of Miami Coral Gables, Florida

Scholarship student

Business Management and Organization major

Bachelors of Business Administration

2002-2005 Dr. Michael Krop High School Miami,

Florida

Graduated top 5%

Dale Carnegie - Completed 22 hour Course, August 2007



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