Customer Service Machine Operator

Jonathan Young acq99f@r.postjobfree.com

**** ******* ****** ********** ****, Missouri 63130 Cell Phone: 314-***-****

Machine Operator

Production/Shipping & Receiving/Warehouse

Summary of Qualifications:

Highly organized and goal oriented professional with multiple years of experience working in customer service and industrial settings:

•Excellent communication skills; both written and oral

•Proven ability to supervise and delegate tasks effectively

•Experience operating forklifts, power tools, and complex machinery

Employment History:

The WheelHouse Downtown – St. Louis, Missouri

06/2014 – Present

Head of Security

•Supervise a team of 15-20 individuals.

•Oversee nightly cleaning duties.

•Conflict resolution and deterrence.

•End of shift cash management.

Weinhardt Party Rentals – St. Louis, Missouri

03/2013 – 09/2014

Warehouse Associate

•Compare merchandise invoices to items received to ensure that shipments are correct.

•Receive, open, unpack and issue merchandise.

•Take inventory or examine merchandise to identify items to be reordered or replenished.

•Answer customers' questions about merchandise and advise customers on merchandise selection.

•Requisition merchandise from supplier based on available space, merchandise on hand or customer demand.

•Transport packages to customers' vehicles.

PBC Bottling Company – Saint Louis, Missouri 10/2011 – 11/2012

Utility Production Operator

•Operated and monitored multiple machines within the warehouse

•Assisted operators and supervisors by providing coverage during break periods

•Transported material and finished products throughout the different departments

Target – Jennings, Missouri 07/2010 – 10/2011

Asset Protection Specialist

•Developed and implemented systems and processes to deter theft

•Mediated conflicts involving theft between customers and other store employees

•Checked all incoming freight and ensured product descriptions matched in electronic tracking system

Fedex – Earth City, Missouri

02/2008 – 02/2009

Loader/Unloader

•Performed freight handling using motorized and manual equipment including but not limited to forklifts, pallet jacks, and hand trucks

•Ensured loaded freight was properly secured using rope, straps and shrink wrap as needed

Walmart – Maryland Heights, Missouri 03/2006 – 10/2007

Receiving/ Instock

•Stocked shelves and responded to customer questions regarding pricing and availability

•Designed and set up displays and end-caps to maximize product visibility and generate sales

•Compared merchandise invoices to items to ensure accuracy of shipments and deliveries

Education/Training:

University City High School – Saint Louis, Missouri

High School Diploma

Missouri EMT-b license

February 2013

Forklift certified

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