Sales Customer Service

SKILLS

Accuracy

Ability to learn quickly

Detail oriented and hardworking

Adaptable in any environment

Very patient; remains calm under pressure

Acquired ability to deal with difficult personalities

Great communication skills; Enjoys interacting with customers

Excellent capability to focus on working efficiently across a multitude of tasks

Solid knowledge of completing paperwork and maintaining a clean and neat work environment

Demonstrated ability to work in a team-fostered environment with minimal supervision

EMPLOYMENT

H.E.B 06/2013 – Current

Overnight Stocker

• Unloading freight trucks and distributes incoming stock.

•Sort out received items and make piles according to types of materials.

• Transport freight to the sales floors after sorting and ensuring that sufficient quantity has been delivered.

• Ensure that any excess materials are placed in storage rooms.

• Record stock inventory in accuracy.

• Ensure that items are marked properly before they are sent to the sales floors

• Place price tags on items and secure that barcodes are correctly placed.

• Stock shelves with items and making sure items are brought forward.

• Assist customers shopping during night hours by providing them with product information.

• Ensure that no damaged or expired items are placed on shelves.

• Report any damages to shelves, carts or baskets to the supervisor on immediate basis.

Finish Line 03/2011 – 06/2013

Stocker/Sales Associate

Finding merchandise in the warehouse

Ensuring that the correct labels are on all boxes.

Routinely cleaning warehouse areas and containers.

Assisting in annual inventories.

Loading/Unloading merchandise onto trucks

Organizing stock in the warehouse.

Proven to be retail management by showing leadership and meeting sale goals daily.

Assure that all customers receive excellent service.

Attending weekly sales meetings.

Sheikh Shoes 01/2010 - 03/2011

Stocker/Customer Service

Move merchandise from the stockroom to appropriate floor location

Insure shelves are fully stocked, well organized, faced, clean, tagged and signed.

Assist in setting up and reorganizing product displays.

Answer customer questions while on sales floor.

EDUCATION

Satellite Academy, Bronx, NY Graduated: 2010

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