Windows Deployment Automation, Engineer, Admistrator

Jude Croyle

Windows Deployment Expert

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Summary

* ******* ** ********** ********** driven by customer and client satisfaction, industry best practices and creative solutions to common problems.

Key accomplishments:

* I installed Windows Server 2003/2008/2012 onto more than 1300 devices from IBM, HP and Dell.

* I installed Windows 7/8.1 onto more than 75,000 devices from IBM, Lenovo, Sony, HP and Dell.

* I automated a process by which developers could ‘deploy’ their applications to a lab.

* I scripted the install of over 250 applications, including service packs, updates, hotfixes and patches.

* I converted over 100 batch files to PowerShell.

* I managed over 75,000 user and group objects in Active Directory.

* I installed and configured IIS6 on fifteen Windows 2003 web servers.

* I wrote a time off application using ASP.NET, VB and SQL 2000 for 100 end users.

* I analyzed website traffic statistics and usage patterns for 5 distinct sites.

* I managed anti-virus and anti-spam services for over 75,000 servers and workstations.

* I migrated from Exchange 2000 to Exchange 2003 with over 100 mailboxes tied into Cisco unified messaging voicemail, RightFax fax to email services and Black Berry Enterprise Server services.

Skills:

Operating System

Windows Server 2008/2012, Windows Server 2003, Windows 8.1, Windows 7

Scripting

PowerShell, NT Shell, VBS, VBA, ASP.NET, SQL

Server Applications

Microsoft Exchange 2000 and 2003, Microsoft SQL Server 2000 and 2005, Microsoft IIS 5 and IIS 6,

Blackberry Enterprise Server, RightFax Server, MBAM, FIM

Storage Systems

IBM Storage Manager, Network Appliance Store Vault Manager, SAS HBA’s, iSCSI, SAN, NAS

Internetworking

Cisco IOS, Firewalls, Switches, Routers, VPN Concentrators, F5, Radware

Virtualization

Parallels Virtuozzo Containers, Hyper-V, SCVMM, VDI

Specialties:

Server/Desktop architecture, Deployment, Windows server, Windows clients, automation

Experience:

Sr. IT Staff Specialist – Unisys December 2014 – Present

I am responsible for the desktop image updates, Virtual Desktop Infrastructure Gold Images, and application updates for 30 different models of Dell and Microsoft devices. These images are consumed by over 25,000 Unisys Employees worldwide.

Tactical duties:

* Image creation and maintenance for Windows 8.1 and Windows 7 64 bit and 32 bit desktop platforms using MDT, VBScript and NT Shell scripting

* Automated package install and delivery using VBScript, NTShell, PowerShell and EXEScript

* Created Office365 on premise deployment packages

* VDI platform based on Windows Server 2008, Hyper-V, SCVMM, and Citrix Netscaler

* Forefront Identity Manager 2010 for end user identity life cycle management

* MBAM used for bit locker drive encryption administration

Accomplishments:

* Consolidated drivers for 30+ device models into single OS Image

* Converted batch and VBS files to PowerShell to further automate deployment practices

* Established an “Image Factory” using MDT, WSUS, Hyper-V, DSC and PowerShell

Systems Engineer - RTI at Best Buy August 2008 – December 2014

Best Buy is the number one worldwide provider of consumer electronics and related services. I and my team managed the execution and delivery of all business critical IT data systems including servers, SAN/NAS, registers, workstations, kiosks, ultra-mobile and print devices.

Accomplishments:

* Automated Install of Windows server 2003/2008/2012 on over 1300 IBM Servers via PowerShell

* Automated Install and configuration of Windows 7 on over 75,000 Lenovo workstations via PowerShell

* Integrated new device drivers to existing server and workstation builds

* Installed over 250 applications via scripted install using NT shell and PowerShell

* Managed over 100,000 AD objects, GPO’s and automatic login accounts

Director, IT at Meet Minneapolis August 2004 - August 2008

* Leveraged the non-profit status of the company to reduce software license costs by over 70%

* Executed a hardware leasing plan to reduce the annual IT hardware budget line item by 60%

* Lead the infrastructure team through a migration from Windows 2000 to 2003, Exchange 2000 to 2003, SQL Server 2000 to SQL Server 2005, IIS5 to IIS6, added BlackBerry Enterprise Server

* Lead the network team through a migration from Cisco Call Manager 3.1 to Cisco Unified Call Manager

* Managed 2 F5 big IP’s, 15 IIS servers and 5 SQL servers to deliver web based applications

* Analyzed traffic and usage statistics for 15 websites in the Meet Minneapolis family of sites

Education:

1999 – 2001

KRS Computer and Business School Recommendations:

"I worked with Jude at Best Buy. Jude worked for me in the Deployment Operations Center and later as an engineer teammate. Jude is smart, hardworking, insightful, energetic, dedicated, and has a great sense of humor. Jude dug into elusive issues that seemed unsolvable and kept at them until he understood the issues and found solutions. Jude is also a great communicator, able to explain technical issues and bring the team along in the solution process. I enjoy working with Jude and hope to have many opportunities to do so."

Jim Zook, Contractor Deployment Lead for BBTG, Best Buy, worked with Jude at Best Buy

"Jude is a great problem solver, he does an excellent job discovering the root cause of the issue and then

diving into what he can do to fix it. He is very focused and does a great job."

Jessica Stevens, PMP, IT Project Manager, Accenture / Best Buy Technology Group, worked directly

with Jude at Best Buy

"Jude is a talented IT Director who never loses sight of the objective. In my time working at Meet

Minneapolis, he handled any IT problem I had quickly and efficiently. Jude is an innovative thinker and is

always bringing new ideas to the table."

Jaimin MacKenzie-Brown, Services/Membership/Sales Intern, Meet Minneapolis, worked with Jude at

Meet Minneapolis

"He's an ingenious, inventive and insightful IT Director, one of the rare breed who understands both the

technology and business sides of the industry. Jude is intelligent, engaging and a pleasure to work with."

Elizabeth Volkman, Creative Director, Meet Minneapolis, worked with Jude at Meet Minneapolis

"Jude has worked very hard to make our organization's IT functions as streamlined and efficient a possible, while remaining cognizant of budget and managing different needs and personalities in various departments."

Laura Kalies, MBA, Director of Member Development, Meet Minneapolis, The Official

Convention+Visitors Association, worked with Jude at Meet Minneapolis

"Jude kept the boat afloat and all systems running ... LIFESAVER!"

Lee Henderson, Media Relations Specialist, Meet Minneapolis, worked with Jude at Meet Minneapolis

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