Customer Service Representative

W. Conssandra w conssandra@Cirillo gmail.com Browne

217-***-****

Promoter* Motivational Speaker* Image Consultant* Life Skills Coach/Mentor* Corporate & International Travel Facilitator/ Attendant* International Business/Wedding & Prom Etiquette Advisor* Wise Successful Decision Making - WSDM (‘wisdom’) F ounder/C reator/CEO 2006-Current Founded a full service life advisory service for young women and girls. Specializing in teaching life skills, life-management, self-respect, self-control and self-confidence, along with manners and age appropriate attire appropriate for all occasions.. Clientele has included civic groups, religious organizations, women’s groups, companies as well as individuals. C hanging the world, one girl, one woman, at a time. U R Unique Image Consulting F ounder/C reator/CEO 2006- Current Full service personal, professional and Corporate Image Consultants providing:

● Complete professional image analysis

● Comprehensive, integrated strategy with specific implementation to take you from the corporate suite, to the boardroom, to the ballroom

● Training & Coaching – ongoing analysis and updates

● Individual event planning

● Trained in Color Analysis, Body Analysis and Etiquette Consulting. United Airlines International Chief Purser/Flight Attendant F ebruary 1991-2006

{The Chief Purser Is The Highest & Ultimate Level of Flight Attendants and Always} FIRST TO EMBARK – LAST TO DEPLANE

Responsible for A LL A ircraft Administration Including, But Not Limited To:

● Certified Aircraft Safety Professional

● Immediate On-board Contact Person and Airline Representative

● Debriefs with Chief Pilot, flight crew members

● All money transactions, administration supply needs, logistics, training

● All aircraft documentation - international requirements, airline requirements, duty free accounting, head count, meal count, special needs, special services and ultimately responsible for all inflight safety, comfort, concerns & security.

● Onboard supervisor - entire flight attendant crew (10 - 25 professionals including Language Qualified crew members); onboard briefings, passenger and safety announcements before, during and after flights--reporting directly to the Chief Pilot.

● CSR's Customer Service Representative, Airline Concierge and Catering Manager. Oversee all medical issues and emergencies onboard the aircraft.

E ducation and Certifications

Certified Emily Post Business Etiquette Facilitator * Certified Image Consultant * Certified Aircraft Safety Professional * Life Skills Training with Klemmer & Associates