highly skilled bilimgual Spanish foreclosure avoidance manager
Resume:
Andrew M. Johnson
*** *. ******* ***. ***. *** Chicago, IL 60657
EMAIL: *******@*****.*** 319-***-****
SUMMARY Accomplished foreclosure avoidance professional with over ten years of experience working with over 2,400 clients facing foreclosure due to predatory lending practices. Managed nation-wide settlement agreement with lenders, acting as the liaison between foreclosure avoidance entities and attorneys, supervisors, and other professionals representing financial lending institutions. Advised internal program managers, supervisors, and specialists on a $74 million dollar program which was the result of a nationwide negotiated class action settlement agreement reached between ACORN Housing Corporation and HSBC in the amount of $474 million dollars. Created and managed a compliant foreclosure avoidance program, with responsibilities for program design, negotiations, interpretation of legal agreements, court memorandums and communications with both English and Spanish speaking clients. Translated numerous program documents from English to Spanish and Spanish to English. Maintained a ninety four percent home retention rate overall. Effectively managed staff in the public sector as well as non-for-profit organizations. Managed matters regarding immigration. Proven ability to work independently and within organizations.
03/2015 – 6/2015
Independent Interpreter/Translator
Translation of legal documents into Spanish.
Translation of legal documents from Spanish to English
Reviewing documents carefully to fit the appropriate Spanish dialect.
Participation in over the phone and in person Spanish English translation
10/200*-**-****
AJ Advocate Mortgage Services
2930 North Sheridan Road unit 2212
Chicago, IL 60657
Answered at least fifty inbound phone calls daily and made around fifty to sixty outbound calls daily
Handled extensive amounts of calls texts and E-mails daily.
Handled predatory lending cases for primarily Spanish-speaking homeowners who were victims of fraud and predatory lending practices
Represented clients pro se in court matters related to their pending cases
12/200*-**-****
ACORN Housing Corporation
209 West Jackson Blvd.
Chicago, IL 60606
Was National Manager of the seventy-four million dollar Foreclosure Avoidance Program (FAP) at (AHC) targeted to help people in danger of foreclosure remain in their homes by negotiating lower payments and interest rates, upon submission of an application reviewed and submitted to HSBC per court memorandum; sale dates were immediately stopped pending application review
Managed program which provided funds and assistance to victims of predatory loans administered by HSBC
Processed applications from afflicted borrowers and managed program according to guidelines previously set forth in a court memorandum established between HSBC and AHC in the court-supervised settlement agreement and memorandum
Managed compliance enforcement of previously aforementioned court memorandum when disagreements arose between AHC and HSBC
Handled around one hundred twenty to one hundred calls daily. Many were inbound calls, however since I had clients all over the United States many were outbound as well
Handled ALL of my own E-mails, faxing and copying due to case sensitive material
Submitted reports to the office of Housing and Urban Development (HUD)
Handled all Spanish speaking clients, maintaining a ninety-four percent home retention rate for clients
W.D. Fields Agricultural Contractors
701 Main Street Ackley, IA 50605
Head Labor Contractor/Manager
Hired and processed paperwork for around one hundred migrant, predominately Spanish-speaking workers
Managed all labor affairs and preparation to engage in and complete agricultural work such as rouging, detasseling, and harvesting of corn and soybeans
Acted as Chief Compliance Manager of all immigration paperwork to ensure compliance to Immigration Reform and Control Act guidelines
Hired migrant workers
Translated documents in English and Spanish
Secured contracts with seed companies, LINCO Seeds, Pioneer, and Monsanto Seeds
EDUCATION
Roosevelt University Chicago, IL (2011-2012)
Pursued BA in Political Science
Major-Political Science with intent to study International Law
Minor- Spanish Hispanic Studies
Harold Washington College
Associates in Arts degree earned 62 credit hours
Dual Concentration: Business Law and Spanish
GPA 3.78 High Honors
San Ignacio de Loyola High School Asuncion, Paraguay (South America)
1 year of intensive Spanish study
REFERENCES AVAILABLE UPON REQUEST
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