Technical Support Software Engineer

Swe Swe (Irene) Aye Han

************@*****.*** 516-***-**** Queens, New York

Permanent Work Authorization. No Visa Sponsorship Required.

PROFESSIONAL SUMMARY

Software Engineer with 3+ years of experience in radio communication software application and technical support in the transportation communication electronics industry.

Key skills:

Languages: C/C++, Matlab, MS Visual Studio, VC#, AT command

SDLC: V-cycle, OOAD

Platforms: QNX, Ubuntu Linux, Unix, Windows XP

Processor: x86, ARM

Tools: Serial RS232, RS485, RS422

Software Documentations: SDD, SRD, STD.

Documentation Diagrams: use case diagram, flow chart, timing diagram, sequence diagram

Bilingual English, Mandarin Chinese, Burmese

PROFESSIONAL EXPERIENCE

Software Engineer 10/2011 - 04/2015

Singapore Technologies Electronics (ST Electronics), Singapore

Provides customers with systems in both Mass Rapid Transit (MRT) / Light Rapid Transit (LRT) and Intelligent Transport Systems (ITS). Clients include: Bombardier Transportation, Siemen Rail, and Alstom transportation

Designed, developed & implemented metro passenger information software using C++ on QNX 6.4.1 platform

Designed and completed development on EN50128 Safety Integrity level (SIL) 1 Downtown Line (DTL) radio communication system and passed 100% FAT with client land transport authority (LTA)

Developed and participated in railway radio communication projects for trains in Asia (Singapore, Hong Kong, Taiwan, and India) and South America (Rio)

Diagnosed software problems related to rails radio communication system and performed troubleshooting with software, hardware, system, and validation team to meet railway standard

Documented and maintained software and system documentation for different projects

Provided remote software technical support for site engineers using TeamViewer supporting 3 projects/day

Development Technologist 05/2007 - 07/2008

Nanyang Polytechnic (NYP), Singapore

Provides industry-relevant polytechnic education, worked closely with industry partners

Developed and enhanced image processing program using Matlab on Windows platform

Provided technical support for motion detection project and worked directly with client

Demoed up to 10 clients per hour on motion detection project at Nanyang Technology University (NTU) exhibition

Administered and supervised up to 3 project students per day for their final year project

Purchasing Assistant 03/2006 - 06/2007 Wincor Nixdorf, Singapore

Assisted senior buyer on updating quotation data using SAP system and raised purchase order (PO)

EDUCATION

Bachelor of Engineering (Electrical Engineering) 2011

National University of Singapore (NUS), Singapore

Best university in Singapore and top Asian university; 22nd in the world by World University Rankings 2014

Diploma in Electronics, Computer and Communication Engineering 2007

Nanyang Polytechnic (NYP), Singapore

Won Innovation Excellence Award Singapore in 2009

PROFESSIONAL CERTIFICATE

Applying Image Processing Techniques with Matlab and Simulink 2007

Certificate of European Standard EN50128:2011 Training and Familiarization 2013

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