**** * ******* ****, *******, IL *****

Phone: 773-***-****

Email: acq947@r.postjobfree.com

Objective

A position requiring integration of marketing, financing, accounting and management skills

Summary of Qualifications

Experienced in customer service and sales

Excellent organizational and communication skills

Hard worker, quick learner, and ability to assume responsibility

Responsible, efficient, and flexible

Highly reliable self-starter; can be counted on to complete assignments

Certifications

Customer Service Certification

Microsoft Office Word 2010 – Expectation September 2015

Microsoft Office Excel 2010 - Expectation September 2015

Microsoft Office PowerPoint - Expectation September 2015

Professional Skills

Customer Service

Inventory Control

Training of New Personnel

Capable of learning new tasks and information quickly

Microsoft Office-Word

Ability to Multitask

Ability to Complete Tasks Independently

Education

Computer Systems Institute Chicago, Illinois

Business Career Program 09/2014-05/2015

Manley Career Academy Chicago, Illinois

High School Diploma 09/2007 - 06/2008

Work History

Allied Barton Security Chicago, Illinois

Front Desk Security Officer 05/2012 – Present

Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.

Login in guests, visitors, employees into building, utilizing computers daily.

Answer phones, direct and transfer calls to appropriate companies.

Answer inquiries and provide information to the general public, customers, visitors, etc.

Guard, patrol, or monitor premises to prevent theft, violence, or infractions of rules.

Burlington Coat Factory Chicago, Illinois

Cashier-Customer Service 06/2011 - 05/2012

Received payment by cash, check, credit cards, vouchers, or automatic debits.

Issued receipts, refunds, credits, or change due to customers.

Assisted customers by providing information and resolving their complaints.

Cook Brothers Warehouse Chicago, Illinois

Cashier-Customer Service 08/2006 - 06/2010

Managed other employees to complete company goals and metrics.

Responsible for opening and closing the department.

Handled light accounting and managed stock.

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