Customer Service Microsoft Office
Resume:
**** * ******* ****, *******, IL *****
Phone: 773-***-****
Email: ************@*****.***
Objective
A position requiring integration of marketing, financing, accounting and management skills
Summary of Qualifications
Experienced in customer service and sales
Excellent organizational and communication skills
Hard worker, quick learner, and ability to assume responsibility
Responsible, efficient, and flexible
Highly reliable self-starter; can be counted on to complete assignments
Certifications
Customer Service Certification
Microsoft Office Word 2010 – Expectation September 2015
Microsoft Office Excel 2010 - Expectation September 2015
Microsoft Office PowerPoint - Expectation September 2015
Professional Skills
Customer Service
Inventory Control
Training of New Personnel
Capable of learning new tasks and information quickly
Microsoft Office-Word
Ability to Multitask
Ability to Complete Tasks Independently
Education
Computer Systems Institute Chicago, Illinois
Business Career Program 09/2014-05/2015
Manley Career Academy Chicago, Illinois
High School Diploma 09/2007 - 06/2008
Work History
Allied Barton Security Chicago, Illinois
Front Desk Security Officer 05/2012 – Present
Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
Login in guests, visitors, employees into building, utilizing computers daily.
Answer phones, direct and transfer calls to appropriate companies.
Answer inquiries and provide information to the general public, customers, visitors, etc.
Guard, patrol, or monitor premises to prevent theft, violence, or infractions of rules.
Burlington Coat Factory Chicago, Illinois
Cashier-Customer Service 06/2011 - 05/2012
Received payment by cash, check, credit cards, vouchers, or automatic debits.
Issued receipts, refunds, credits, or change due to customers.
Assisted customers by providing information and resolving their complaints.
Cook Brothers Warehouse Chicago, Illinois
Cashier-Customer Service 08/2006 - 06/2010
Managed other employees to complete company goals and metrics.
Responsible for opening and closing the department.
Handled light accounting and managed stock.
Contact this candidate