RESUME
Bobby Clark *** Williams Street, Burlington, NC 27217
336-***-****/336-***-**** *******@*******.***
HIGHLIGHTS
Program Management Crisis prevention intervention
Discharge planning Compassionate and active listener
ACCOMPLISHMENTS
Supervised staff of three shelter managers at a facility serving more than 75-80 homeless and low income individuals.
Promoted to Shelter Manager after six months of employment as a part-time Shelter Manager. Promoted to Shelter Director after one year of employment.
EXPERIENCE
Private Duty CNA/Personal Assist June 2006 - Dec 2013
Margaret French-Mebane, NC 27302
Provde direct patient care in home.
Planned, prepared and served meals and snacks.
Provide transportation, assistance, and companionship to client.
Clean and organized patients living quarters.
Preformed household tasks, such as laundry, dusting, washing dishes, and vacuuming.
Ran errands, checked mail, shopped for groceries.
Director of Shelter Programs and Operation Dec 2002 - Oct 2010
Allied Churches of Alamance County-Burlington, NC 27217
Explained program offerings and requirements to residents.
Addressed program and policy issues, developed best practices, and improved service delivery.
Referred residents to partner agencies for additional services.
Led weekly program management meetings.
Oversaw the intake process for all new residents.
Explained available housing, domestic violence, employment, education, and substance abuse treatment resources to residents.
Educatied residents about available services and resources.
City Letter Carrier Nov 1997 - Jul 2002
US Postal Service-Greensboro, NC 27406
Sorted, cased and delivered mail to customers on mail route.
EDUCATION
HS Diploma - Cummings High School, Burlington, NC 27215
Certification - Commercial Art, Accounting, CNA, Nursing Program
Alamance Community College, Graham, NC 27253
ADDITIONAL INFORMATION
Served on the Board of Directors, Alamance County Community Services 2006-2010