Manager Sales
Resume:
Gary S. Edelstein
Buffalo Grove, IL 60089
**********@***.***
SUMMARY OF QUALIFICATIONS
Extensive work experience with various databases
Experience in project managing
Design and implement training seminars for employees
Experience with managing individuals and teams
Self starter and highly motivated
WORK EXPERIENCE
October 2013-April 2015
Insight Global on behalf of AT&T Network Operations, Service Delivery Lead
Service Delivery Lead, Remediation Team; eleven direct reports
Coordinate and monitor daily work in compliance with established goals
Reenforce company protocols and assist in establishment of new procedures
Coordinate and schedule outsourced remediation work
Responsible for escalations and assurance of scheduled remediation
Review site surveys to determine required remediation work
November 2012-August 2013
SRJ, Inc., General Manager/Sales
Responsible for operations and production functions
Maintain records of production output to ensure optimum profitability
Manage sales team and maintain logs of sales records
Administer human relations functions including interviewing and hiring
Coordinate quality assurance and customer relations programs
February 2007-May 2012
XO Communications, Network Engineer
Work with Network Cost Optimization Group to reach optimal cost efficiency
Responsible for three major city markets
Work extensively with Sonus and DMS databases and assorted Ethernet systems
Proficient with TBS database and various Microsoft programs
Originally hired as contract employee through Tek Systems
August 2004-February 2007
Fire & Security Systems, Inc., Sales Engineer
Design and sell fire detection systems in compliance with local and national codes
Design and sell intruder detection, access and CCTV systems
Perform site surveys and create CAD drawings of systems for municipality approvals
Oversee installation projects and monitor system inspections
Achieved 26% increase in sales for year-to-date period ending July 2006
July 2000-May 2004
Allegiance Telecom, Inc., Network Engineer
Process, coordinate and monitor work orders for all phases of network trunking
Design and engineer interconnect of Allegiance network with ILEC networks
Redesign 911 networks and operator services for three major city markets
Project manage conversion to company-owned fiber network
Interface with engineering and switch-site staffs of ILECs to facilitate project completions
Work extensively in TBS database and various Microsoft programs
April 1992-July 2000
Scuba Systems, Ltd., Retail Operations Manager
Assist in establishment of a new business
Responsible for management of retail operation and all sales functions
Responsible for hiring and training of all staff members
Promote and market company’s services, classes and equipment
February 1987-March 1992
Skipper Marine Electronics, Inc., Director of Marketing and Sales
Design communication, navigation and sounding equipment systems
Provide product and technical information to consumers, dealers and technicians
Research detailed manufacturers’ specifications and translate into catalog copy
Responsible for all international and major domestic quotations
Responsible for all military and government contracts
May 1977-January 1987
Wieboldt Stores, Inc., Store Operations Manager
Formulate and maintain all facility operational budgets as operations manager
Responsible for human resource matters for over 600 associates
Develop and teach Corporate Management Training seminars
Develop loss prevention program for shipping/receiving functions
Serve as mediator during company and union grievance proceedings
COMMUNITY INVOLVEMENT
Member, local Parent-Teacher Organization
Past president, board of directors, Congregation B’nai Shalom of Buffalo Grove
EDUCATIONAL BACKGROUND
Columbia College, Chicago
Theodore Roosevelt High School, Chicago
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