Human Resources Office
Resume:
VICTORIA SHMERKOVICH
**** ***** *** *********, ** 60015
***************@*****.***
OBJECTIVE
I am dedicated and top-performing professional seeking a position in Human Resources field where I can utilize my education and experience to benefit the company.
SKILLS
Interview
Scheduling
Recruiting process
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Power
Point
Microsoft Access
Microsoft Outlook
PeopleSoft
Bilingual in Russian
Excellent listening Skills
Good Problem Solving Skills
Excellent verbal and written communication skills
Ability to relate well and with the respect to employees at all levels of the organization
Ability to balance multiple priorities
Flexible/adaptable
EDUCATION
DePaul University Chicago, IL June 2010
Bachelor of Science in Management of Human Resources
PROFESIONAL EXPERIENCE
Tmwest Signs Chicago, IL Jan 2014 - Present
Office Coordinator
Maintain office services by organizing office operations, manage filling systems, reviewing and approving office supplies.
Assigning and monitoring office staff to different projects, monitoring results
Design and implement office policies by establishing standards and procedures
Contacting clients and setting up business meetings
Maintain office staff by recruiting, selecting, and training employees
Mercer Vernon Hills, IL July 2013 -Dec 2013
OE Benefits Representative
Took 30-40 inbound phone calls regarding employees benefit programs
Assisted customers in fast paced call center environment with signing up, changing, or cancelling
their employee benefits packages
Upheld outstanding call quality by meeting call metrics and also providing solutions to the customer
Tmwest Signs Chicago, IL Jan 2012-July 2013
Administrative Assistant
Scheduled and arranged important meetings
Greeted customers, answered telephones, took messages, faxed and emailed important documents
Purchased supplies for the office, maintained office files and entered important information into data base
The Art Institute of Chicago Chicago, IL May 2010-Dec 2011
Human Resources Assistant
I started as a Human Resources Intern in May 2010 and was promoted to Human Resources Assistant
Reviewed resumes, scheduled and assisted during interviews
Posted job postings, called for job references
Helped with first day job orientations-filling out paper, making copies of the documents
Helped Benefits Department with personal files, organizing important documents, entering information in the data base, worked with pension files.
Alef Transportation Company Schaumburg, IL Dec 2007-Sept 2010
Administrative Assistant
Improved quality of assisting the clients in the fast work environment
Improved the speed of answering faxes, emails
Helped the office personal with office equipment, such as photocopiers, printers, scanners, and voice mail
Initiated and looked for the best deals to buy office supplies, which resulted in saving money for the company
Assisted management in interviewing potential employees
Ameri-Mortgage Chicago, IL July 2003- Nov 2007
Office Assistant
Opened, sorted and route incoming mail, answered correspondence, prepared outgoing mail
Communicated with clients and arranged meetings
Helped clients to translate documents from Russian to English
Upgraded the quality of data entry
Collected and presented the recent data to the clients
Worked as an interpreter for the clients
ACTIVITIES AND PROFESSIONAL MEMBERSHIP
Community Service- Worked with school age children at St. Vincent DePaul
Member of –Society Human Resources Management
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