Customer Service Injection Molding
Resume:
Garby Williams
*** ****** ****** *********, ** **611
************@*******.***
Qualifications Summary:
Dynamic, hardworking and experienced professional able to work in fast paced environment.
Exceptional organizational, technical and interpersonal skills.
Attention to detail, resourceful in completing projects, able to multi task effectively.
Demonstrate a sense of urgency while maintaining quality.
Unique ability to build productive long lasting relationships.
Demonstrate outstanding problem solving and active listening skills.
Able to diffuse difficult customer situations with tact and ease.
Unwavering commitment to providing exceptional customer service.
Eager to learn new skills.
Professional Experience:
Alsco
Assembly/Washroom Associate 6/2015-Present
Grasp textiles from a cart/bin then sort, inspect and grade according to quality standards.
Process textiles according to type and written packing instructions.
Move loaded or empty carts/bins within the production area.
Place finished product into carts for shipment to client.
Kodak
Assembly/Chemical Disbursement Specialist 1/2006-5/2006
Prepare and dispense industrial chemicals into bottles for Kodak cameras.
Perform precise measurements using specialized instruments and machines.
Achieved exceptional levels of productivity through timely accomplishment of tasks given and maintaining accuracy.
Spherion
Assembly/Warehouse Associate 7/2005-9/2005
Working in an assembly line labeling products for shipment.
Filled order with a high degree of accuracy to ensure item was labeled correctly.
Follow written and verbal instructions.
Kelly Services
Packaging/Inspection 9/2004-3/2005
Packaging the finished product and preparing items for shipment.
Unpack, check and transport parts, materials, supplies, and products to and/or from receiving and shipping areas, stock areas, and other appropriate storage locations.
Kept stock areas organized and well maintained
Ranstad
Customer Service 06/2002-8/2002
Handled inbound phone calls, complaints and payments.
Loaded minutes onto prepaid cards for local stores.
Manage a high volume workload within a deadline driven environment.
Successfully supported an understaffed call center.
Exhibited attention to detail while following scripted instructions for each call.
Live Bridge
Customer Service Representative/Sales 1/2002-5/2002
Worked for a fortune 500 company handling inbound calls from consumers who received an invitation to apply for a credit card.
Exceeded performance goals and successfully utilized sales skills to persuade customers to apply for credit as well as up sell other credit products.
Handled sensitive information by adhering to Federal regulations.
Education:
Monroe Community College Concentration in Business Administration 1996
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