Community Health Specialist/Public Notary

Raquel Vences

**** ***** ******

Apple Valley, MN 55124

***************@*****.***

Experience:

Pillsbury United Communities-Waite House Minneapolis, MN

Community Health Specialist/Public Notary 11-2014-Present

• Conducted community outreach including door-to-door, group presentations, mosques, churches, and media to ensure

a diverse audience.

• Scheduled appointments with community members seeking support in applying for MN-Sure as well as assist in the

enrollment process through the marketplace.

• Assisted participants in the process of calling their counties to determine what their health insurance status was.

• Established formal partnerships with other organizations to offer services at locations throughout the Twin Cities.

• Assisted community participants in creating documents in order to notarize them

Pillsbury United Communities-Waite House Minneapolis, MN

Receptionist, Food shelf Specialist 06/2012-08/2014

Answer a multi-line phone system and direct calls to appropriate staff

Respond to and /or direct to appropriate staff questions, complaints, service issues and other general

questions or concerns as appropriate

Conduct all services in a confidential manner and assessing for appropriate referrals and appointments

Inform all new residents of all rules and policies to establish client expectation within the program

Document and communicate information to staff to facilitate client services

Ensure that all paperwork is copied and available for staff during evaluation week and orientation

Enroll our food shelf participants in our data base and handled confidential documents

Official Public Notary and Official MnSure Navigator

Education:

Roosevelt High School Minneapolis, MN

Augsburg College Minneapolis, MN

Proposed major: International Business 2011-2015

Skills:

Bilingual, fluent in Spanish and English

Friendly and welcoming

Reliable

Responsible

Compassionate

Determined

Understanding

Effective written and verbal communication skills

Ability to work independently

Proficient in Microsoft Word, Excel, Power Point and Outlook.

Leadership skills that reflect teamwork, integrity, effectiveness, efficiency, and the ability to deliver high quality

Excellent customer service and inter-personal skills.

service

Contact this candidate