Executive Assistant
Resume:
Caron M. Craig
**********@*****.***
Summary
I am an administrative professional possessing 10+ Years of experience supporting senior executives. I have demonstrated experience working in a fast-paced, multi-task environment, providing excellent administrative support to multiple supervisors.
Work Experience
I have served as a critical team member who provided superior quality executive/administrative support and customer service to various companies and agencies throughout the Washington, DC Metropolitan area. My responsibilities managing the office of Senior Executives include:
Unique ability to conceptualize and create non-routine documents and implement highly automated work processes and general administrative improvements, with meticulous attention to detail.
Excellent written, verbal, telephone and interpersonal skills
Independently organize, prioritize and process all office correspondence
Thoroughly verify documents to ensure completeness and compliance with office policy before authorization is processed
Efficiently maintain calendars and travel schedules for executives, utilize discretion in identifying critical items, evaluate cost and logistical alternatives to best accommodate schedules in view of company policy
Assist in the development of department budget: monitor period-end reports, and report key variances through preparation of a detailed, consolidated line item report to executives and supervisors
Possess strong commitment to team environment dynamics with the ability to contribute expertise and follow leadership
Manage and serve on several highly-visible projects, proactively following through on work readiness requests for new hires/internal transfers to the department, including physical space requirements, supplies, technical equipment, etc.
Organize and maintain the shared-network drive, including the development and update of applicable documents and data
Attend board, staff and team meetings. Ensure action items are accurately documented, tracked and communicated
Proactively respond to questions/requests of customers and staff and/or redirect callers to the most appropriate resource, and/or researches issues as appropriate
Guided the scope and successful completion of a project to identify areas where existing administrative policies and procedures can be improved and/or where new policies and procedures are required
Conduct research and/or analysis for additional projects as requested; and coordinate administrative and project responsibilities
Maintain the department archives to ensure a historical trail and periodic organization record keeping
Possess a basic understanding of HIPAA and other regulatory requirements to ensure corporate compliance
History
Delmarva Foundation for Medical Care – Administrative Assistant 2007 – June 2014 Demonstrated capacity to provide comprehensive support for executives and staff. Excelled at scheduling meetings, coordinating travel, and managed essential tasks to insure team members were able to report outcomes. Proven track record of accurately reporting data; information management and marketing-support activities within demanding time frames. Adept at developing and maintaining administrative processes that reduced redundancy, improved accuracy and efficiency, and achieved organizational objectives. (cont.) Caron M. Craig
6803 Allison Street, Hyattsville, MD 20784
**********@*****.***
Broadcast Capital, Inc – Business Manager 2000-2008 Performed a variety of key investor-relations functions, addressing inquires of current and potential investments. Communicated with key staff regarding investor-relations initiatives. Collaborated with President and Vice President to oversee distribution of financial reporting. Developed spreadsheets to improve and inform reports to the Small Business Administration. Prepared meeting agendas and minutes for board meetings and stakeholders. Also monitored all actions items. Reduced company travel expenses, by identifying cost effective travel planning tools and negotiating with vendors.
Skills/Qualifications
Possess knowledge, experience and demonstrated strong skills in the following:
Advanced proficiency using MS Office Suite (Word, PowerPoint, Excel, and Outlook)and Windows
Proficient with Visio; QuickBooks; and Mac
Proficient with working in an environment utilizing document storage in a shared IT environment
Education
Prince George’s Community College, Largo, MD
Visual Communications - Present
University of Maryland, University College, Adelphi, MD Business Administration – Undergraduate classes
TESST College of Technology, Hyattsville, MD
Graduate Office Computer Application Program
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