Customer Service Administrative Assistant

Aileen Buenrostro

Union City, CA ***** Cell 510-***-****

************@*****.***

EXPERIENCED ADMINISTRATIVE ASSISTANT

QUALIFICATIONS

Highly focused and results-oriented in supporting complex, deadline-driven operations; able to identify goals and priorities and resolve issues in initial stages

Strong time management, customer service and data entry capabilities

Performance and goal-oriented administrative professional with over 9 years of experience in highly regulated and dynamic environments

Long-standing and diverse practice throughout multiple industries and capacities, including medical devices and biotechnology

SKILLS

Knowledgeable in MS Office Suite (including Word, PowerPoint, Excel, Microsoft Outlook) /SharePoint/ Interview Stream/ WebEx/ ExpenseWire/ iVantage/ HR Connect/ Concur/ ARENA / Proofreading and Transcription/ Typing speed: 50+ wpm

PROFESSIONAL EXPERIENCE

Kelly Services - Administrative Assistant

Acclarent /Johnson & Johnson Menlo Park, CA 01/2015 - Current

Provided administrative and project support to senior management

Extensive calendaring and time management for multiple managers

Coordinated candidate interviews for team via phone, face to face and video conference

Created and maintained interview tracking and onsite contractors database

Coordinate onboarding process and documentation for contractor’s

Manage outsourcing vendors

Responsible for weekly consultant billing and payments

Coordinate business catering for on/off site events

Aerotech - Human Resources Coordinator, Contractor

Avalanche Biotech Menlo Park, CA 10/2014 - 12/2014

Coordinated and managed interview process

Reviewed resumes for the open staff positions

Updated interview tracking database

Corresponded and followed up with interviewers on scheduling and hiring decisions

Conducted pre-employment screening, reference checks, background screens and drug testing

Coordinated all catering needs for interview process team and candidates

Responsible for travel arrangements for non-local interview candidates

Celera Corporation /Quest Diagnostics Alameda, CA 10/2007 - 08/2014

Assistant Administrative Specialist II

Coordination, planning and support of daily administrative functions for multiple senior leaders such as the President, Director of Facilities and other C-level executives

Comprehensive domestic and international travel arrangements including expense reporting for numerous individuals

Maintained calendaring for executives and project management teams

Placed office and lab supply orders

Answered and screened over 30 calls a day; met and greeted all company guests

Provided general administrative support to the HR department

Maintained employee evaluations and files, company staff database, and records of actions

Ad hoc facility moving projects

Four Seasons Solar Products Administrative Assistant

Union City, CA

07/2006 - 04/2007

Mission Property Administrative Management Assistant

Fremont, CA

11/2005 - 07/2006

Select Personal

Receptionist

Fremont, CA

05/2005 - 11/2005

Customer Service Representative

Rite Aid

Union City, CA

07/2004 - 02/2005

EDUCATION

HSD New Haven Independent Studies Union City, CA

General Computer/Clerical Studies Hayward, CA

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