Customer Service Manager
Resume:
Brittany R. Phillips
Licensed Real Estate Agent
#352069
**** ******* ***** #*, ********, GA 30066
Professional Experience:
**/**** – 04/2015 Ashman Associates, Inc. Roswell, GA
Sales & Leasing Manager
Facilitates all aspects of the leasing process of nearly 200 single family homes throughout Atlanta insuring low vacancy rates, including processing
market analysis to determine rent amounts for any listed property or renewal.
Maintain Lease Renewals insuring valid leases are on file prior to lease expiration.
Responsible for marketing FMLS Listings on available rental homes, as well as maintaining social media content. (Facebook; Twitter; Constant
Contact; Company Website).
Responsible for the approval or denial of prospect applications; verifying residence history, employment, credit, etc.
Extensive knowledge in Fair Housing Laws, Georgia Real Estate Law, and the Georgia Landlord Tenant Law.
Showing listed rentals throughout Atlanta daily, maintaining open house showing schedules for specified areas weekly.
Proven Sales Track Record (Nearly $4 million in listed rental sales in less than 2 years, not including lease renewals.)
03/2012 – 5/2013 Coldwell Banker RMR Suwanee, GA
Office Management/Agent Services Coordinator
Responsible for day to day accounting duties such as accounts payable, accounts receivable, and bank reconciliations.
Maintain scheduling and marketing of education, such as pre-license and continuing education.
Provide support to agents by conducting research, providing contract, new listing, and property support.
Maintain social media and website content. (Facebook, Twitter, Constant Contact & Company Website)
Closing Coordinator duties as needed for agent teams.
08/2011 – 02/2012 Cinco Mexican Cantina Cumming, GA
Server/Trainer
Explain how various menu items are prepared, describing ingredients and cooking methods.
Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
Inform customers of daily food and drink specials.
Stock service areas with supplies such as coffee, food, tableware, and linens.
06/2010 – 03/2011 Accountants International Jacksonville, FL
Staffing Agency - PGA Tour, Inc.
Accounts Payable Clerk – Temp Position
Manually entered 100 to 200 invoices daily for PGA TOUR Entertainment, research and resolve any discrepancies in payments.
Research and perform tax audit of all purchase and travel cards.
Assisted management in multiple research projects such as logging usage of all company paid wireless accounts.
03/2007 – 04/2009 Williams Fence & Aluminum Pineville, LA
Office Manager
Responsible for day to day accounting duties such as accounts payable, accounts receivable, bank reconciliations, weekly payroll for up to 20 employees,
certified payroll, and all tax liabilities operating on Quickbooks software.
Secretarial duties including switchboard operating 1-6 lines, customer service and account management.
Assisted project managers in preparation for bids in construction contracts.
09/2005 – 06/2006 Raspberry Flan Salon & Spa Alexandria, LA
Office Manager – (BUSINESS CLOSED IN 2006)
Responsible for day to day accounting duties such as accounts payable, accounts receivable, bank reconciliations, weekly payroll for up to 10 employees,
and all tax liabilities operating on Quickbooks software.
Management duties for up to 10 employees including scheduling and benefits.
08/2003 – 08/2005 Physician Sales & Services, Inc Kennesaw, GA
Accounts Receivable Representative
Responsible for posting receivables, preparing bank deposits, reconciling discrepancies, maintaining records and collection calls.
Commercial collections; managed up to 1,000 accounts maintaining over 60 day balances.
Named ‘Top Collector’ of department several times.
Education:
1999 - 2002 Hope Baptist Christian School GPA 3.00
2003 - 2004 Western International University GPA 3.25
2013 Real Estate Training Institute 87% Average
Proficient Software & Skills:
Microsoft Excel Quickbooks eSign
Microsoft Word Propertyware DocuSign
Microsoft PowerPoint FMLS/GAMLS FormsPro
Microsoft Outlook Postlets Google (All Google based Programs)
References are available upon request.
Contact this candidate