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Customer Service Assistant

Location:
Morton Grove, IL
Posted:
August 14, 2015

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Resume:

Marc Peurye

**** *. *********** ***.

Evergreen Park, IL 60605

773-***-****

*******@***.***

EXPERIENCE

Office Temporary, Various Agencies

Chicago, Illinois, March 2014 to Present

Positions include Personal Assistant, Receptionist and Telemarketer, and Convention Work.

Organization Communications Services, Inc./Alpha Delta Phi/Samuel Eells Literary and Educational Foundation, Inc.

Chicago, Illinois

Executive Assistant to the Owner and CEO of Organization Communications Services, Inc.and Executive Director: of Alpha Delta Phi July 2001 to March 2014

Create Account Billings (including Monthly Account Receivable Billings) and Transmittals for Various Clients and Alpha Delta Phi Fraternity and Alpha Delta Phi Society Chapters and Affiliates

Parent and Initiate Welcome Letters and Thank You Donation Letters

Preparation of Reports and Assembly of Packages for Board of Governors’ Meetings, Foundation Meetings (Samuel Eells Literary and Educational Foundation, Inc.), and Conventions

Newsletter Publishing, Writing, and Proofreading for over 20+ titles

E-mail Writing and Retrieval

List Serve Maintenance

Ambrosi and Associates, Inc.

Chicago, Illinois

Administrative Project Specialist, Executive Assistant to the Director of Human Resources and Training, March 2000 to June 2001

Preparation and administration of entrance and exit surveys

Planning, organizing and execution of meetings, meeting presentations, vendor markets, companywide communications, board meetings, and conventions.

Previous Experience

Chicago, Illinois

Worked three and a half years in various office temporary positions including such clients as Bozell, PC Magazine, and Cramer Krasselt. Prior to that, I have 22 years of experience in customer service, marketing with such companies as Marshall Fields, Carson Pirie Scott, Camelot Music, and Peurye Cyclery.

COMPUTER SKILLS

Formats – PC and Mac

Word Processing – Microsoft Word, Word Perfect

Presentations – Microsoft PowerPoint, Lotus Freelance Graphics

Spreadsheets/Databases – Microsoft Access, Microsoft Excel, Applaud

Human Resources Programs – Abra, HR Perspective, ADP Payroll, Peoplesoft

Special Other Programs –Social Networking and E-mail Blasting Sites, Microsoft Publisher, Wix (website creation), Pinnacle Studio, Remote Desktop Connection (list serves and OCS work) and Various Apple Programs including imovie and Garage Band.

SPECIAL SKILLS

Organized Contests, Vendor Markets, Variety Shows, Classes and Meetings. Also, Charitable Fundraising for Non-Profit Organizations. Also voice work, acting, and emceeing/hosting events.



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