Information Technology Quality Assurance
Resume:
Sean Michael Perez
Tampa, FL 33647
**********@*******.***
I am writing this letter to express my interest in being considered for a position with your company. As you will become aware I am motivated, professional, and will have the appropriate educational background to be a valuable asset if hired. As you will see from my resume, I graduated from the University of South Florida in May 2012 with a Bachelors of Science in Information Technology. In addition to that degree I have also completed my Associates degree with a major in Business Administration. Since beginning my tenure at the University of South Florida I maintained a 3.75 GPA and was recognized on the Dean’s list each semester of my enrollment. I have done extremely well in all aspects of my major including programming, network security, database administration, and programming/HTML design. Furthermore my previous background in business has given me necessary office skills that are not typical of someone with my particular major. I am comfortable working long hours, nights, weekends and being on call as needed. I am an extremely fast learner and any software required for this position will be extensively used in my free time in order to become more well versed. If any additional accreditations/courses are required I am open to pursuing them upon request during employment. If you are seeking a reliable, mature, well-motivated, and skilled professional who works well with others then I would be an asset to the team. I hope to receive a follow up interview to learn more about the needs of your company and how my background can assist in meeting them. I will be able to provide references upon request and will have satisfied my notice to my previous employer by 7/31/15. Thank you for your time and consideration on this job opportunity. Sincerely,
Sean Perez
Sean Michael Perez
18001 Richmond Place Dr.
Tampa, FL 33647
**********@*******.***
Objectives
To obtain a Network Security, database administration, or IT related career. I am looking to find a company that I can learn from and grow with. Education
Full Time Student
(September 2004 May 2007 and August 2009 May 2012)
2012 Bachelor’s in Science (B.S.) with a major in Information Technology – University of South Florida (Sarasota Manatee, FL)
Network Security
Programming Courses (Python, C++, Java)
Operating System Architecture
System Design
Database Management
Computer Forensics/Investigations
HTML Design
2012 – Certificate in Network Security (USF)
2011 – Certificate in Database Management (USF)
2010 – Certificate in HTML Design (USF)
2007 Associates In Science (A.S.) with a major in Business Administration Community College of Allegheny County (Pittsburgh, PA)
Business Management
Micro/Macro Economics
Various Mathematical courses (Calculus, Statistics, Algebra) Experience
Team Lead – Quality Assurance Specialist (May 2013 July 2015) Good Choice Preservation (615 Ware Blvd. Brandon, FL 33619. 941-***-****) Preservation company that handles work for various national banks. I was the team lead for our MCS (Mortgage Contracting Services) client. I was also promoted to Quality Assurance Dept in April 2015 as well. I was able to effectively manage what equates to 2 full time jobs. I handled billing/account queues, client requests, disputes, training team members and a wide variety of other tasks.
Tax Professional (January 2013 – May 2013)
E Tax& Financial Solutions (6371 Business Blvd, Sarasota, FL 34240. 941-***-****) Prepared tax returns and answered tax related questions from clients. Information Technology Intern (2004 – 2005)
Maxim Crane Works (1225 Washington Pike. Bridgeville, PA 15017. 412-***-****) Fixing/setting up computers, managing e mail server, answering phones, changing system backup tapes (AS4000)
Self Employed as Computer Repair Specialist (2003 present) Fix/Rebuild Computers, Install Security Systems and Management Servers, Set Up Wireless Networks (home/small business), building websites, etc. Special Skills
Fast Learner
Phone etiquette
Personable/Patient
Extensive use of company specific software off hrs to further knowledge base
Dedicated employee
Various knowledge and training in computer software/hardware (see Technical Training)
Team Leader/Training new hires (as well as our out sourced staff in Bangladesh) Technical Training (including but not limited to)
System Tape backup (AS400)
Database Administration (Access and SQL Server)
LAN Hardware (Ethereal and SecurityNet)
Network Security protocol (Firewire and Wireshark)
Computer Forensics/Investigations (Scalpel and Foremost)
System Design (UML)
Computer Programming Languages (C++, Java, Python, Visual Basic, HTML, .NET)
Email Server Management (Lotus Notes, Outlook, Thunderbird)
Computer Assembly (MS DOS)
All versions of Microsoft Office Suite (Word, Excel, Access, Power Point) and its open source alternatives (LibreOffice, Calligra, OpenOffice)
Communication Architecture (Team Viewer, LogMeIn, Skype)
Monetary Management Software (Quicken)
Various knowledge of computer platforms (Linux/Unix, Microsoft Windows, Mac OSX)
Analytical Development (Adobe Acrobat)
Visio
Technical Writing/Documentation
Preservesoft, Vendor 360, FieldScape (Preservation software)
Adobe Flex, Coldfusion, Visual Studio
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