Engineer Network

Ramon A. Diaz

678-***-**** **************@*****.*** linkedin.com/in/alexxanderdiaz/en

Network Engineer NOC Network Engineer Network Administrator

Information Technology (IT) professional with 10 years’ experience analyzing, designing, installing, configuring, maintaining and restoring services. Performs evaluation, maintenance, installation and capacity planning tasks to ensure network performance meets company's expectations. Provides direction, information, and recommendations about network configurations and installations.

Areas of Strength

Network Monitoring Tools

Virtualization

Advanced Technical Support

Network Engineering

Business Partnership

Critical Network Elements

Network Configurations

Solution Designing

LAN/WAN Infrastructure

Certifications

Cisco Certified Network Professional (Routing and Switching) (CCNP)

Cisco Certified Network Associate (Routing and Switching) (CCNA)

Microsoft Certified Solutions Associated (Windows Server 2012) (MCSA)

Certification Linux Professional Institute LPIC-1

CompTIA Linux+ (Powered by LPI) SUSE Certified Linux Administrator (SUSE CLA)

CompTIA Network+ CompTIA A+ Microsoft Certified Professional (MCP)

Technical Expertise

Hardware

Cisco Routers: (861, 888, 1841, 1921, 2811 Integrated Services Router)

Cisco Switches: (Catalyst 2960, 3750, 3650, 4506E, 6506E)

Software Skills

Operating Systems: Linux: Elastix PBX, Ubuntu, Fedora, CentOS Windows: Server 2012 R2, 2008 R2

Virtualization: VMWare Vsphere, Vcenter, ESXi, Workstation

Network Security/Monitoring Tools: SSH Server, TACACS Server, Solar Winds: NPM, NTA, NCM, VNQM,

HP: IMC Platform, NTA

Protocols: TCP/IP, PPP, Ethernet, HDLC, SNMP, TACACS, OSPF, BGP, RIP2, EIGRP, SIP.

Workstation Tools: Solar Winds Engineer’s Toolset, VMWare, MS Visio.

Professional Experience

Edesur Dominicana, Santo Domingo, Dominican Republic, 2007-Present

State-owned electricity distributor in the Dominican Republic.

Designed and implemented the Solarwinds network monitor solution including modules NPM, NTA, and VNQM in a network with more than 300 devices of different vendors, increasing maintenance availability of all branches and troubleshooted downtimes by 40 percent.

Network Technician

Analyzes, designs, and configures network performance meets company's expectations while providing direction, information, and recommendations regarding network configurations and installations.

Collaborates with team members to design resilient and fiscally sound solutions while implementing and testing designs through partnership with IT and business partners.

Troubleshoots isolation and resolution for service impacting events while identifying root cause preventing and proactively measuring to deploy in the enterprise.

Identifies, troubleshoots and resolves hardware-, software- and network-related problems with the Internet, the mainframe, PCs and Macintoshes and new computer technology.

Additional Skills:

oLAN/WAN daily operations: Router & Switch configurations, Access lists, IP SLA.

oVisio Drawings - drew and updating for reference use continuously.

oMonitored the network performance regularly to improve performance and functionality.

Technical Systems Support, 2011-2014

Collect information about applications developed while evaluating and creating nonexistent documentation, presenting results to stakeholders and distributing documentation to end users.

Researched problems independently and identifying the root cause of issues using product knowledge and problem determination skills.

Troubleshot and resolved customer support cases by replicating problems, isolating the cause of problems, and identifying potential solutions to problems.

Trains end-users on the use and features of the various operating systems and applications on the

various platforms.

Systems Operator, 2007-2011

Operated and monitored communication consoles to receive and relay command and control information or instructions.

Received construction and incident information and took appropriate response measures in accordance with established Standard Operating Procedures.

Designed and managed an intranet site containing troubleshooting guide of all systems reducing time to access information to resolve issues.

Distribuidora Universal, Santo Domingo, Dominican Republic, 2005-2007

Digital Analyst

Analysis of enterprise printing solutions, document scanning and digitizing

Implementation of solutions in equipment Sharp, Lexmark

Print server configuration in windows servers

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