Sales Customer Service

Angelia Blomberg

352-***-**** **********@*****.***

Sales and Marketing Professional

Highlights:

Experience in establishing and growing a successful customer base

Comfortable Cold calling potential customers to prospect for new business

Experienced staffing and managing a sales and customer service organization

Experience in gathering marketing and customer information to develop sales strategy

Created accurate, rapid cost calculations, quotes and proposals to customers

Listening to customer requirements and presenting appropriately to make the sale

Negotiating agreements and partnerships to increase sales and market penetration

Overcoming any concerns, close sales, and keep customers satisfied

Recording sales and other information into a CRM system, use system to manage customers

Consistently exceed sales quota

Represent the company at trade exhibitions and events

Manged work crews doing on-site installations

Professional Experience

Sales & Marketing, Stangelia LLC, 2011 - Present

Rehabbing and selling real-estate and REO Property. Pro-Bono service and volunteering work

Sales & Marketing Director, Dollar Thrifty Automotive Group, Anchorage AK 1997-2009

Targeted and penetrated a competitive auto-rental market

Converted numerous clients from the competition

Generated over $500,000 in new revenue in the first year, grew revenue to $1.5M the second year

Developed and maintained a pipeline of sustained revenue

Implemented and used a CRM to track and manage customers

Implemented successful corporate long-term fleet rental program to generate commercial business, a first for Dollar Thrifty in Anchorage

Implemented a replacement program with insurance companies to provide cars during customer repair work

Opened, staffed and managed five satellite locations including hiring, firing, and managing employees

Owner Operator, Frontier Glass of Alaska 1994-1997

Started Glass business for Automotive, Commercial, and residential glass sales and installation

Grew business to 4 locations state-wide

Implemented fleet of trucks to deliver on-location windshield replacement

Established relationships with Auto insurance companies to promote sales

Sold business in 1997 to a national corporation

Hired and managed and scheduled 12 professional installers

Education

High School Diploma, Dodge County High School, Eastman GA

Proficient with ACT CRM

Proficient with Microsoft Word, Excel, Outlook

References

Terry Parks, President, Alaska Aces (National Hockey team) 907-***-****

Kristin Mellinger, CFO Artic Slope Regional Corporation, 907-***-****

Theresa Traw, Procurement Manager, University of Alaska 907-***-****

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