Engineer Manager

Alex Serrano, Whittier, CA *****

Unix / Linux Systems Engineer

Mobile: 562-***-****

E-Mail: **********@*****.***

Qualifications: A highly creative and experienced Systems Engineer and Technical Leader with over 15 years of experience managing large enterprise / corporate environments performing Systems Implementation, Administration, Application Support, and Configuration Management. Primary operating systems include AIX, Solaris, OEL, and Redhat (Linux Enterprise Server Editions). Diverse experience includes working in Network Communications; Oracle / UDB Database Implementation; Websphere and MQ Series Server Deployments; VMWare Administration; Managing Multiple OS Environments; EMC SAN Administration; Project Management; Disaster Recovery Planning; Systems Security; Scheduling Patching and OS Updates; Documenting Procedures; and Unix Shell Scripting and Automation Tools.

Skills: Proficient in the Planning and Deployment of AIX, HPUX, VMware, and Linux Systems.

Proficient in the Planning and Deployment of IBM's latest Power6 and Power7 Architecture.

Proficient in the Planning and Deployment of VIO Micropartitions using IBM Power6 & 7 Servers.

Proficient in the Planning and Deployment of AIX NIM Imaging Servers and Resources.

Proficient in the Planning and Deployment of VMWare Data Centers, Hosts, and Guests.

Proficient in the Planning and Deployment of Redhat and Suse Linux Enterprise Operating Systems.

Proficient in the Planning and Deployment of Storix Enterprise Linux Cold-Iron Recovery Solutions.

Trained and Experienced in the use/support of WAMP and LAMP technologies.

Trained and Experienced in Solaris 9, 10, and 11 Systems Administration.

Trained and Experienced in EMC SAN Storage Administration, Deployment, and Maintenance.

Trained and Experienced in Veritas Netbackup Administration, Deployment, and Maintenance.

Trained and Experienced in MQ Series Administration, Deployment, and Maintenance.

Trained and Experienced in VMWare Administration, Deployment, and Maintenance.

Trained and Experienced in the use of Chef / Puppet Configuration Management Tools.

Highly Experienced in Bash, Korn, Bourne, and Perl scripting.

Highly experienced in the seamless and effortless transition between Technologies.

Experience:

Senior Unix/Linux Systems Engineer, Computer Sciences Corporation ( 01/2010 to Present)

Experience at CSC inludes the latest IBM, HP, Redhat, Oracle Technologies current as of 2015. Others Technologies include: IBM pSeries with Power6 and Power7 hardware management, AIX 5.x, 6.x and 7.x OS Administration, IBM Logical Partitioning, VIO Micro-Partitioning and NIM Management, WebSphere v5, IBM MQ Series v.6, IBM Tivoli Identity Manager v4.6, EMC Clarion and Symmetrix Supt., SUN Solaris 9.0, HP-UX 11.0, Redhat Linux AS v2.1 & AS v4, SUSE Linux 8.4 & 9.4, HP c7000 w/ Proliant 685c & 485c Blade Servers, HP Proliant GL 380 & 580 w/ ILO, Dell Poweredge w/ iDRAC, VMWare 3.5, Oracle v.9 & v.10 and RAC, UDB, Netbackup, Unicenter, Apache, TCP/IP, and Bash, Korn, & Perl Shell Scripting. -- Its been a fun ride.. Our Support Team has supported various customers which include Companies such as Zurich North America, Farmers Insurance, 21st Century Insurance, and Ingersol Rand. Our Operational Goal is simple – to achieve Excellence in Operational Perfomance and Reliability. I have been personally involved in introducing new technologies which include AIX, Redhat, Suse, and OEL Linux, EMC SAN Storage, VMware, MQ Series, Websphere, UDB DB2, Oracle RAC, CA-Unicenter, Netbackup, Tivoli Identity Management, and countless other Enterprise and Support Applications. Along the way, Our Team has gone thru extensive training which includes, Unix/Linux Systems Administration, Advanced Systems Administration, TCPIP Communications, Shell Scripting, MQ Series, and Virtual/Logical Partitioning. As part of Computer Sciences Corporation (CSC), our Team’s responsibilities include supporting several Data Centers across North America and around the Globe. We Communicated and coordinated with Multinational Teams around the world. We provided support on the purchase and installation of servers, operating systems, and target applications. When appropriate, I've provided escalated on-site support of hardware, software and network connectivity issues. I've acted as the primary point of communication between Applications and Operations, Business units. All aforementioned activities were conducted in accordance within specific Service Level Agreements as well as corporate standards, policies and procedures. Other related Roles include supporting CSC in Staffing and Recruitment for all new employees across all Midrange Platforms and Applications for new Call Centers in Texas and Pennsylvania. Long Term projects include the planning and delivery of Peoplesoft HCM, Facets Financials, Exadata/Exalogic, Oracle M6-32, Synergy, Netbackup, EMC Storage, ITIM, MQ Series, Websphere, and Puppet Configuration Management.

Sr. Systems Engineer and IT Manager at 21st Century Insurance (January 1999 - January 2010)

Sr Unix/Linux. Systems Engineer. As one of the Principle Team Leads, I was involved in managing, supporting, and migrating from HP9000 to IBM Power Technologies. I also participated and lead a team in Benchmarking all primary mid-range database applications at Hewlett-Packard Laboratories in Palo Alto, CA. The HP Engineers were amazed at how quickly our database and application servers were redeployed at HP Labs using Ignite and Omniback backups to quickly setup and begin our benchmark testing. Additional accomplishments while at 21st Century, included introducing Linux as a viable midrange alternative for testing applications and supporting the larger production infrastructure. The transition was so successful that

we eventually migrated from standalone systems to VMWare. Our greatest achievement as a Team was to achieve 99.9% uptime for all mid-range and mainframe systems throughout our data center. Experience at Ingersoll Rand inludes the latest IBM, HP, Redhat, Oracle Technologies current as of 2014. Others Technologies include: IBM pSeries with Power6 and Power7 hardware management, AIX 5.x, 6.x and 7.x OS Administration, IBM Logical Partitioning, VIO Micro-Partitioning and NIM Management, WebSphere v5, IBM MQ Series v.6, IBM Tivoli Identity Manager v4.6, EMC Clarion and Symmetrix Supt., SUN Solaris 9.0, HP-UX 11.0, Redhat Linux AS v2.1 & AS v4, SUSE Linux 8.4 & 9.4, HP c7000 w/ Proliant 685c & 485c Blade Servers, HP Proliant GL 380 & 580 w/ ILO, VMWare 3.5, Oracle v.9 & v.10 and RAC, UDB, Netbackup, Unicenter, Apache, TCP/IP, and Unix/linux Bash, Posix, Bourne, Korn, and Perl Shell Scripting.

IT Manager at Tyco International (May 1996 - January 1999)

During my tenure at Jason-Kendall-LTP, a subsidiary of Tyco International, I was actively involved in introducing new networking, e-commerce, client-server, and database technologies into our company’s infrastructure. Our small IT Staff worked together to refresh our midrange technology and introduced HP9000 Servers running Universe DBMS. The implementation project included customization of the companies distribution software running on Pick Basic and included extensive 4GL query support and customization. Other new technologies at the time included Managed Routing technology and Windows NT Server support: Applications support included a Custom Sales and Product Distribution System, Internet Proxy Services, Server Clustering, Appletalk / Macintosh Services, Windows Print Services, client-server based applications, backup archiving services. and Electronic Data Interchange (EDI). As a result of a corporate merger to Tyco, my duties included transferring all data processing functions to our new corporate headquarters in Massachusetts. The goal for this project required all department functions to move from one local system to a corporate system based on the East Coast. This required the introduction of van-switch technology using 100 base-t and TCP/IP achieving ultra high-speed data communications. During this period our database was converted from a Universe DBMS to a DEC/VMS Open database. The company is now performing all Order Entry, MRP, Distribution, and Accounting functions on this new corporate DEC / PRAXA Server. Other responsibilities included organizing numerous training sessions and classroom environments; programming and maintaining both new and old applications in Universe and Unix. Also, some programming projects included the use of Visual-basic, SQL Server, and DEC Cobol. Other customer proprietary systems were introduced and maintained. I was also responsible for purchasing hardware, software, and support contracts. My greatest accomplishment is the satisfaction in knowing how this work was achieved – through personal involvement, friendly interaction, and knowing that all things are possible

Education: California State University, Los Angeles: Business Administration / Information Systems.

Extensive IBM AIX Administration Training for a duration of one year.

Extensive HP / UX Administration Training for a duration of one year.

Trained in the use of Chef / Puppet Configuration Management Systems.

Veritas Netbackup Administration

EMC SAN Storage Administration

VMware Virtual Center Administration

Redhat Systems Administration

Solaris 11 Systems Administration

OEL Oracle Enterprise Linux v.6 Systems Administration

Exadata/Exalogic Systems Administration

Oracle M6-32 Systems Administration

References: Highly Valued References Available upon request.

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