Customer Service High School
Resume:
SKILLS
Highly organized professional with superb customer service skills. Detail oriented evidenced in the ability to organize records with accuracy and thoroughness. Demonstrate calm demeanor under stress. Ability to work independently and as a cooperative team leader. Proven multitasking and problem solving skills. Proficient in Word, Excel, PowerPoint and Access.
EXPERIENCE
Stein Mart July 2008 – January 2015
Irving, TX
Operations Manager
Assisted in minimizing loss of company assets, recording and retrieving data accurately and legibly.
Sorted documents and filing information so records can be easily accessed in both the manual files and computer systems.
Provided information and maintaining communication by explaining daily work tasks to associates.
Researched and resolved merchandising problems.
Provided operations support by completing daily sales audit and daily bank deposits.
Maintained safe and clean working environment.
Fostered teamwork by building relationships that foster a positive and enjoyable team enviorment.
Kompany Kids
Atlanta, GA June 2008 – February 2001
Preschool teacher
Observed children for clues as to their needs and learning style.
Adapted teaching methods to accommodate their needs.
Established and enforced rules for behavior and procedures for maintaining order.
Provided weekly and monthly schedules of activities
Ensured safety of students in a safe and secure environment
EDUCATION
Certificate of Completion (Reading, Math, and Business Writing), Adult Education and Literacy Class, North Lake College, Irving TX
Certificate of Completion (Word, Excel, and PowerPoint), Adult Education and Literacy Class, North Lake College, Irving TX
High School Diploma, Port St. Lucie High School, Port St. Lucie FL
RECOGNITION
Certificate of Recognition, School Volunteer, Freeman Elementary, 2009 – 2008, 2012 – 2013
Associate of the Month, Stein Mart, April 2012 and May 2013
Recognition for Customer Service Award, Stein Mart, 2009
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