Operations Manager

915-***-**** cell

******@***.***

DANNY R. PEDREGON

Objective

I am people and task oriented in different areas of business; management, customer service, logistics, human resources, finance, purchasing, payroll, information technology solutions and sales/marketing. My contributions to the work environment encompass such traits as reliability, commitment, and integrity. I feel confident that I am an asset to your organization.

Experience

10/1994 - Present Communication Experts, Inc. El Paso, TX

Operations/General Manager

Increased sales from $500 thousand to $5.6 million per year.

Developed and implemented executive P & L’s, researched company info-structure, purchasing, shipping, receiving, information systems and new sales/marketing strategies.

Successfully assisted account executives with training techniques.

Trained and assisted technicians on installation, design, and termination of telephone systems, voice mail systems, cable, fiber optics, T-1/E-1 transmission equipment, satellite, and networking.

Completed all certifications for the installation of telephone systems and electrical equipment.

Managed daily operations on all sales, plans, office, technicians, sub-contractors and installation personnel.

Lear Siegler Ft. Bliss, TX

Branch Manager

Liaison between military command and contractor.

Increased employee production and customer services.

Managed daily operations for all 63 installers, operators, office and technicians.

Implemented training course for new recruits speeding profitability.

Reported to Upper Management. Also, developed and implemented P & L statements, balance sheets and cash flow statements.

USA Communications Command Ft. Bliss, TX

Telephone Splicer

Installed/repaired communication equipment and cables.

Responsible for training all personnel on new communication techniques.

Managed 10 installers and splicers in day- to- day maintenance.

US Army Ft. Bliss, TX

Telephone Splicer

Successfully assisted trainees in communication techniques.

Received company’s highest award for communications.

Honorable Discharge

Education

University of Texas at El Paso El Paso, TX

B.A. Health and Physical Education -

4 yrs. Civil Engineering -

El Paso Community College El Paso, TX

A.A. Health and Physical Education -

A.A. Business Management -

A.A. Drafting and Design -

Certifications/ Awards

Certified on telephone and networking systems:

Samsung (4), Allworx (3), Nortel (2), Comdial (3), WIN (2), NEC (3), Mitel (4), Altigen (3), Toshiba (2), Lucent/Avaya (4),

Cisco, D-Link, & Adtran. Telephone Linemen and Splicing Certification.

Management Skills Training Certification.

Bilingual

English/Spanish

Interests

Knights of Columbus-4nd Degree, church activities, ACTS member, sports, weightlifting, gardening, carpentry, and computers.

References

Available upon request.

Contact this candidate