Customer Service Sales

BRAYDON SEIFERT

* ******* *****, *********, ** N*R 6C7

(519) 774 – 5564 *******.*******@*******.***

HIGHLIGHT OF SKILLS & QUALIFICATONS

Reliable, dependable, punctual, hardworking individual

Strong work ethic, able to complete tasks on time

Willing and eager to learn new skills; quick learner

Work well independently requiring minimal supervision

Get along well with people of all demographics

Strong problem solving skills; react well in stressful situations

Excellent computer skills; proficient in use of Word, Excel, PowerPoint

Ability to type 40 words per minute

Customer Service Skills

Worked to ensure that customer is satisfied with all company interactions by exceeding expectations

Ability to accurately process cash, debit, credit and gift card transactions

Polite and professional telephone manner

Answered customer questions to best of abilities seeking out assistance if necessary

Escorted customers to products they desired, suggested alternate products if necessary

Sales Skills

Knowledgeable in current marketing strategies and advertising

Ability to create eye catching displays; strong merchandising skills

Ensured product knowledge was current

Proficient in the use of social media including Twitter and other media venues

Bookkeeping Skills

Proficient in the use of QuickBooks

Able to accurately complete bank reconciliations

Familiar with profit and loss and income statements; balance sheets

Knowledgeable of accounts receivable/payable and invoicing

EDUCATION

Small Business & Entrepreneurial Certificate ~ Mohawk College ~ Hamilton, ON ~ 2015

Ontario Secondary School Diploma ~ North Park Collegiate ~ Brantford, ON ~ 2011

EMPLOYMENT EXPERIENCE

Packager ~ Kelly Services ~ Brantford, ON ~ 2014

Front End Packer ~ Zehrs ~ Brantford, ON ~ 2013

Dishwasher ~ Boston Pizza ~ Brantford, ON ~ 2011

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