Customer Service Machine

Professional Profile

To secure a position where my positive personality and excellent customer service skills can help to increase customer satisfaction and keep the company’s brand positive in customers minds.

Experience

Cashier/Customer Service

Treat America

November 2012 –Present

Performs a variety of duties as it relates to cafeteria style service. Cashiering duties including ringing items, collecting cash and balancing register. Ensures an accurate accounting of all transactions, collections and disbursements during work shift. Assist with labeling food items for purchase.

Customer Service /Bakery

Sam’s Wholesale Club

September 2011-Present

Responds and attends to customer requests in the bakery department within a grocery store. Responsible for various duties including preparing baked goods and other items for sale, arranging and wrapping bakery products, and placing bakery items in display cases. Has knowledge of proper food handling procedures and government regulations regarding codes.

Warehouse / Packer

Lake City Ammunition

August 2011-September 2011

Inspect belted and packing ammunition cans before sending to shipping area.

Customer Service /Cashier

Wendy’s Restaurants

October 2010-October 2011

Requests customer order and depresses keys of multicounting machine to simultaneously record order and compute bill. Selects requested food items from serving or storage areas and assemble items on serving tray or in takeout bag. Notifies kitchen personnel of shortages or special orders. Serves cold drinks, using drink-dispensing machine or frozen milk drinks or desserts using milkshakes or frozen custard machine. Makes and serves hot beverages, using automatic water heater or coffeemaker .presses lids onto beverages and places beverages on serving tray or in takeout container, receives payment.

Customer Service

Convergys Call Center

November 17, 2014- February 11th 2015

Duties were to assist members with claim and benefit questions and to also collect monthly premium for their account.

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