data entry operator

Othella Wren

**** ******* • St. Louis, MO ***** • 314-***-**** • ***********@*****.***

Seeking opportunities in:

Human Resources Administration

•Customer Service

•MS Word, PowerPoint, Outlook, Excel

•Marketing

•Scheduling, Filing, and Telephones

•Accounting Principles (Peachtree)

•10-key Typing

•PC skills, Data Entry

Extensive corporate office experience in business operations. Proven ability to maintain quality and productivity metrics in fast paced, deadline-driven environments. Well trained in HR functions, administrative procedures, and data management systems.

Education

MISSOURI COLLEGE, St. Louis, MO

BA Degree, Human Resource Management (2012)

AAA Degree, Business Administration (2010)

Related HR coursework:

•Organizational Behavior

•Training & Development

•Legal Issues in HR

•Contract Law in Business

•Policies and Procedures

•Developing and Managing Teams

•Cross-Cultural Relations

•Developing a Customer Relations Program

Professional Experience

BANK OF AMERICA, St. Louis, MO

Operations Representative (1999 to 2012)

Oversaw processes and transactions to support domestic/international consumer, commercial and wholesale bank service functions that help company maximize profitability and minimize risk. Prepared work for processing per customer instructions. Removed checks and invoices from envelope; scanned items and entered dollar amount into data management system. Maintained internal operational and financial controls per bank standards. Provided basic level reporting and call center support.

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