Human Resources Insurance

Margaret Scanio, SPHR

**** ******* *** ***** **** Michigan 48101 248-***-**** ********@*******.***

QUALIFICATIONS

Fourteen years HR/Management experience.

Proven ability to learn quickly and thrive in the midst of change.

Strong written and oral communication skills.

PROFESSIONAL EXPERIENCE

CITY OF HAMTRAMCK, Michigan 2012-present

Human Resources/Labor Relations Director

Work with the City’s four recognized bargaining units, including new contracts negotiation, grievance processes and implementation of contractual provisions and obligations.

Implemented best practices policies and procedures.

Managed the maintenance and administration of the City's benefit programs. Including supervision of insurance (life, disability, etc.), health plans for employees, retirees and dependents, flexible spending accounts, and related benefits.

Plan, negotiate, and implement new healthcare plans for employees and retirees.

Responsible for compliance with all new healthcare reform.

Completed internal Insurance Audit.

Manage contracts with outside vendors.

All payroll functions, including collecting, calculating, and entering data.

Transitioned city to BS&A.net system.

Updates payroll records by entering changes in exemptions, insurance coverage, savings deductions, and job title and department/division transfers.

Prepares reports by compiling summaries of earnings, taxes, deductions, leave, disability, and nontaxable wages.

Determines payroll liabilities by calculating employee federal and state income and social security taxes and employer's social security, unemployment, and workers compensation payments.

Resolves payroll discrepancies by collecting and analyzing information.

FOIA coordinator.

GUARDSMARK L.L.C., Michigan 2000-2002 and 2007-2012

Human Resources

Worked on new account transition team. Traveling to different locations throughout the U.S. hiring 50-100 new employees rapidly.

Responsible for recruiting, identifying and interviewing potential candidates.

Maintaining strict confidentiality, verify employee data, complete background checks, complete employee file, and input information into company data base.

Lead new employee training programs, including site specific learning and development.

Maintained professional relationships with employees and clients to enable clear communication.

Worked with employees on benefit programs, including life insurance, health insurance, 401k, tuition assistance, and employee bonus programs.

Implemented uniform audit and ordered uniforms for employees while working within a budget.

Monthly audits for the branch office.

GUARDSMARK L.L.C., Michigan 2002-2006

Relationship Manager

Responsible for managing 10-15 client accounts and 100+ supervisors and security officers throughout Michigan.

Oversaw 3 million dollars in revenue.

Worked with branch office to achieve 9000/9001 ISO registration and continued to oversee the program at the branch level.

Investigated risk management claims and employee complaints.

Administered monthly learning and development programs for supervisors and security officers.

Processed and completed payroll for branch office on a weekly basis.

Maintained lower than 4% overtime rate annually.

EDUCATION

Michigan State University, Lansing, MI

Bachelors of Administration 1999

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