Customer Service ( Spanish Account )

JAY AUGUIS LAYGAN

Sobre Carey, Davao City

Contact Number: 091********

CAREER OBJECTIVE:

To ensure a position with a well established organization with a stable environment that will lead to a lasting relationship and will enable me to use my strong organizational skills, educational background, and ability to work well with your prestige company.

QUALIFICATIONS:

Bachelor of Science in Business Administration major in Accounting Technology

Student Assistant for 3 years or 6 consecutive semesters

Academic Scholar for 2 years or 4 consecutive Semesters

CHED scholar for 4 years or 8 consecutive Semesters

Hardworking, tasks oriented, meet deadlines, responsible, flexible in deviant work, time manageable, having good communication skills and God fearing.

WORKING EXPERIENCE:

E-AXS Communication Incorporated ( January-September 2011 )

oTelemarketer/Outbound Call center Agent

US United Pharma ( October- November 2011 )

oTelemarketer/ Outbound Call center Agent

Cyber City Teleservices an IQOR Company ( September 2012 – present )

* Spanish Account ( Customer Service and Order Entry Dept )

EDUCATIONAL ATTAINMENT:

Tertiary : Universidad De Zamboanga

oBachelor Of Science in Accountancy 2008-2010

oBachelor of Science in Business Administration 2010-2012

Secondary : Zamboanga City High School –MAIN 2003-2007

Primary : Zamboanga West Central School 1997-2003

SEMINARS/ CONFERENCES ATTENDED:

Tax Updates

Silsillah Movement For Peace

Leadership Seminars

Horizon Seminar ( Official College Paper )

Young Leaders Convention

Training in communication Skills

SKILLS/ ABILITIES:

Computer Literate- Microsoft word, PowerPoint, Excel & Access

Bilingual Agent ( Can speak both in English and Spanish )

ACHIEVEMENTS:

Tertiary : Deans List ( 2007-2010), Best Debater (2007-2008)

4th Placer in Statistics Competition

Secondary : With Honor (2007)

Primary : With Honor (2003)

Proficiency : Math, English, Computer & Accounting

PERSONAL BACKGROUND:

Name : Jay A. Laygan

Date of Birth : March 11, 1991

Father : Nonito Laygan

Mother : Analiza Laygan

Interest : Singing, Surfing and Chatting

REFERENCES:

Ms. Virsely Espina Paquil

Spanish Supervisor ( Cyber City Teleservices an IQOR Company )

Contact Number : 092********

Rogie Tomboc

Spanish Agent ( Cyber City Teleservices an IQOR Company )

Contact Number : 099********

Noemi Flores

Spanish Account Manager ( Flatworld Solutions Philippines )

Contact this candidate